Standpipe Investigator

Thames Water is currently seeking an Investigator to inspect the business and domestic standpipes. This is an exciting opening for someone to police our clean water network ensuring our infrastructure remains safe and intact and water used is accounted for which directly impacts our leakage figures.

We require the successful candidate to demonstrate their ability to manage their own workload, be confident to gather evidence in the field face to face, be comfortable with lone working, proactively self-drive and generate their work and manage a reasonably high workload.  They must be willing to travel the entire TW clean water network area, including central and outer London in the provided vehicle.

What you’ll be doing as a Legal Standpipe Investigator

• Targeting areas known for illegal standpipe use.
• Engaging with offenders to educate and ensure compliance.
• Gather evidence ensuring CPIA, PACE and Water Industry Act governance.
• Customer and stakeholder liaison.
• Reporting, good interpersonal skills and ability to communicate at all levels.
• Delivering educational presentations both internally and externally.
• Flexible approach to working hours when required and willingness to travel where necessary within the Thames Water region.

What should you bring to the role?

• Preferably background in enforcement.
• Evidence gathering and court file preparation experience is essential.
• An ability to self-manage workload and time management along with being self-motivated.
• Excellent reporting and management of workloads.
• Confident in delivering presentations to internal and external stakeholders.
• Water Industry knowledge would be an advantage but not essential.
• Good IT / MS Office.

What’s in it for you?

• Salary between £36,000 to £38,500 per annum depending on experience and skills.
• 26 days holiday per year increasing to 30 with the length of service. (Plus bank holidays)
• Generous contributory pension.
• Personal Medical Assessments – Open to all once a year.
• Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.

Who are we?

At Thames Water, our purpose is crystal clear - to deliver life’s essential service so our customers, communities and planet can thrive.

Water is life’s great leveller. Every living thing needs it, every single day. From people to plants, birds to bees, farms to factories, we all need it to thrive, and we’re committed to taking care of it for us all.

But keeping water flowing is becoming harder. From scorching summers to wetter winters, extreme weather affects everything from our pipes to our local rivers. We must keep millions more kettles boiling, public services operating, washing machines spinning, showers running and more, so every drop is more precious than ever. Are you ready to play your part?

Working at Thames Water

At Thames Water, we recognise that people are at the heart of our business. To help us succeed in providing life's essential service, we need a range of skills and capabilities, representative of society throughout our business.

We seek to attract and retain a cultural mix of people who can offer different but complementary attitudes, values, talents, and knowledge. We understand the importance of appreciating and harnessing the unique skills, experiences, backgrounds, and differences that each individual brings.

Our over-arching diversity and inclusion aim is to ensure Thames Water is a diverse and inclusive great place to work. We encourage applications from everyone and offer extra support for those who need it throughout the recruitment process.

Find out more about working at Thames Water.

When a crisis happens, we all rally around to support our customers. As part of Team
Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date. We encourage you to apply as soon as possible to avoid disappointment.