Contract Manager

In your role as Contracts Manager, you will be responsible for managing a portfolio of contracts, where our suppliers deliver service contracts to meet our operational needs. Driving performance, developing relationships with suppliers, identifying commercial opportunities and service improvements will be key activities in this role. 

What you’ll be doing as an Operations Contracts Manager

• Supplier relationships - To create, manage and sustain appropriate supplier relationships across a portfolio of agreements /contracts to ensure services are delivered in line with business needs and objectives.
• Supplier performance - Manage the performance of suppliers by contractual requirements and business operational needs, to ensure the best value and services from suppliers are achieved.
• Stakeholder management - Work collaboratively and develop strong working relationships with internal and external parties, at all levels of the business.
• Commercial - Identify and implement opportunities/improvements for commercial efficiencies across operational activities and contracts. Lead on contract negotiations and implement contract variations as needed. Provide contract-related issue resolution to any disputes arising with suppliers.
• Contract Lifecycle - Complete contract close-outs, review contracts for extension or renewal and assist procurement teams where applicable for re-procurement. Assist procurement teams in developing contract documentation for new tenders e.g. KPIs, and commercial schedules.
• Audit - Ensure that all processes are followed in line with legislation and company policies/procedures.

What should you bring to the role?

• Have previous experience managing a portfolio of Operational Contracts.
• Demonstrate managing contracts with the view of driving value for money.
• Keen attention to detail and strong analytical skills.
• A strong technical understanding of commercial and contract management.
• Excellent communication and writing skills.
• Managing NEC short contracts is desirable.
• Managing construction / civil contracts is desirable.
• Managing mechanical engineering contracts is desirable.

What’s in it for you?

• Salary between £50,000 to £55,000 per annum depending on experience and skills.
• Car Allowance of £4,500 per annum.
• 26 days holiday per year increasing to 30 with the length of service. (Plus, bank holidays)
• Generous contributory pension.
• Personal Medical Assessments – Open to all once a year.
• Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.

Who are we?

We are the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people and the planet to thrive. It is a big job, and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Learn more about our purpose and values

Working at Thames Water
Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you will enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits.

Whether you are interested in a role in one of our call centres or science labs, we’re looking for people like you with real passion and a burning desire to make things
better.

So, if you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet.

The real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

Our overarching aim is to ensure that Thames Water is a great, diverse, and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process. We aim to remove any real or perceived barriers to success, so if you need assistance, we’re here to help and support you.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you will have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.