Scheduler

In this role, you'll be responsible for understanding resource requirements to plan reactive and maintenance work effectively. Looking after a large geographical area, you will manage multiple stakeholders and be expected to flex between varying business requirements daily.

The key purpose of the role is to deliver excellent service to our customers and be at the heart of prioritising and delivering work for our field teams efficiently.

Please note this is a 10-12 month fixed term contract.

What you’ll be doing as a Scheduler

• Ensuring resources are effectively utilised - reviewing reactive and planned maintenance, and scheduling work for a geographical area to meet demanding SLAs and business priorities.
• Delivering an accurate schedule - Ensuring work is delivered to the correct technician with the correct skills.
• Working hours: 7 am to 4 pm Monday to Friday.
• Base Location: Hybrid  - Kemble Court, Reading RG2 6 AD, with a minimum of 2 days working from the office.

What you should bring to the role

• Experience working in a fast-paced, customer-focused environment.
• Excellent communication skills and the ability to work effectively as part of a team.
• IT literate - you will be using SAP, Click & Excel as part of the role. (previous experience in these is beneficial but not essential)

What’s in it for you?

• Competitive salary from £24,000 to £26,000 per annum depending on skills and experience.
• Annual Leave - 24 days holiday per year increasing to 28 with the length of service. (Plus bank holidays)  
• Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution.
• Personal Medical Assessments – Open to all once a year.
• Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing. 

Who are we?

At Thames Water, our purpose is crystal clear - to deliver life’s essential service so our customers, communities and planet can thrive.
Water is life’s great leveller. Every living thing needs it, every single day. From people to plants, birds to bees, farms to factories, we all need it to thrive, and we’re committed to taking care of it for us all.

But keeping water flowing is becoming harder. From scorching summers to wetter winters, extreme weather affects everything from our pipes to our local rivers.
We need to keep millions more kettles boiling, public services operating, washing machines spinning, showers running and more, so every drop is more precious than ever. Are you ready to play your part?

Working at Thames Water

At Thames Water, we recognise that people are at the heart of our business. To help us succeed in providing life's essential service, we need a range of skills and capabilities, representative of society throughout our business.

We seek to attract and retain a cultural mix of people who can offer different but complementary attitudes, values, talents, and knowledge. We understand the importance of appreciating and harnessing the unique skills, experiences, backgrounds, and differences that each individual brings.

Our over-arching diversity and inclusion aim is to ensure Thames Water is a diverse and inclusive great place to work. We encourage applications from everyone and offer extra support for those who need it throughout the recruitment process.

Find out more about working at Thames Water.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.