Area Service Manager

We are currently recruiting for an Area Service Manager in our waste division.
This exciting opportunity will give you the chance to be a key part of our wastewater treatment business. 

You will develop a team that will provide specialist technical support to Performance Managers across an area, with a particular technical specialism in maintenance. This role will be critical in helping to ensure that the agreed compliance and service levels are achieved both now and, in the future, and enable us to drive strategic change in maintenance.

For the right person, this is a fantastic opportunity to progress your career, test your skills, support colleagues, and apply your knowledge of data to solve practical problems.

Your skills will be critical to help drive improvements across the business and inform business decisions.

• Working hours: Monday-Friday 36 hours per week.
• Offering a salary up to £62,000 depending on skills and experience.
• Mogden - Isleworth - TW7 7LW.

What you’ll be doing as an Area Services Manager

•  Assistance in the management of COMAH PSPIs you will drive excellence in ‘Big Site Safety’ and will work with the broader site management team to deliver 100% compliance across Mogden STW’s COMAH-regulated Process Safety Performance Indicators (PSPIs).
• Optimisation of Maintenance Delivery Plan you will look to continuously improve Device Compliance, PPM completion, WRaP Score and Lone Working Directive compliance.
• Site Improvements Working closely with the Operational Impact Liaison and Area Treatment Manager, you will define and implement strategic solutions that improve Mogden STW as a whole – be that facilities, odour management, Teams Skill Register and more.
• Technical advice and support, you will mobilise your technical understanding of the waste-water treatment process and plant to provide tactical and strategic operational advice.
• Driving a proactive and engaged Safety Culture by promoting a conversational and communicative safety culture with a ‘Zero Compromise’ approach. This will include data analysis, devising of Safe Systems of Work and leadership on Safety Stand-downs.
• Ad Hoc Technical Assistance Including Devising Safe Systems of Work and liaising with contractors.

What you should bring to the role

• BTEC / NVQ L3 or equivalent Mechanical / Electrical or Mechanical or ICA.
• NEBOSH; Strong knowledge of Health and Safety legislation and application.
• Strong IT skills. (especially Excel)
• Strong background in industrial mechanical/electrical maintenance including planned and preventative maintenance.
• The ability to interrogate data via SAP is desirable.
• Experience in engaging and developing a team.
• Excellent working knowledge of H&S legislation and application.
• Ideally been a technical mentor to apprentices in the past.

What’s in it for you?

• Offering a salary up to £62,000 per annum depending on skills and experience.
•  26 days holiday per year increasing to 30 with the length of service. (Plus bank holidays)
• GymPass, is a free fitness plan and access to several well-being apps for you and up to three family members as well as discounted plans nationwide.
• Cycle to work scheme, always on and up to £3,000, save money, get fit and help protect the environment.
• WeCare, a variety of health and wellbeing services for you and your family including up to 10 specialist counselling sessions, 24/7 access to a virtual GP, get-fit programmes and access to a nutritionist.
• Benefits on Tap, access to discounts, cashback and instant vouchers.
• Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid
• Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay!
• Ongoing performance development reviews to help you be your best and identify growth opportunities.
• Personal Medical Assessments – Open to all once a year.
• Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.

Find out more about our benefits and perks.

Who are we?

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.
Learn more about our purpose and values.

Working at Thames Water

Thames Water is a unique, rewarding and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits.
Whether you’re interested in a role in one of our call centres or science labs, we’re looking for people like you with real passion and a burning desire to make things better.

So, if you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet.
The real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

Our overarching aim is to ensure that Thames Water is a great, diverse and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process. We aim to remove any real or perceived barriers to success, so if you need assistance, we’re here to help and support you.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment