ICA Manager

About the role:
We are currently recruiting for an ICA Manager, to work out of the reading area to manage our Instrument Control & Automation (ICA) Team. Reporting directly to the Area Operations Manager, you will lead the team to deliver the ICA service across our water treatment works, reservoirs and boosters. You will develop your team, building on existing strengths to maximise potential, creating a hub for ICA excellence.
The role covers a large geographical patch, including Oxfordshire, Berkshire and Buckinghamshire. You will be based on one of our Water Treatment Works in the Area.

You will work with our Water Production Managers and Area Operations Managers to ensure that we consistently meet our regulatory performance measures and performance commitments including asset health, customer service and drinking water quality.

What you’ll be doing as the ICA Manager

• LLedthe ICA service for Thames Valley Water Production.
• Develop your team so that you can respond effectively to the needs of the Thames Valley Area, driving down reactivity through proactive planning.
• Monitor, report and take action against key performance indicators for the reliability and resilience of our asset base, the capability of our people and the sustainable operation of our sites and network.
• Lead your team to achieve agreed objectives, enhancing employee engagement and promoting a strong health and safety culture.
• Liaise with senior stakeholders and operational teams to address anyICA-related asset failures, water quality failures and demand and supply issues that arise.
• Implement, through local and regional initiatives and various operational and process steering groups, business and technical developments.
• Drive improvements across our performance against regulatory performance commitments whilst focusing on efficiency in our Opex and Capex spending.
• Manage our ICA risk profile across Thames Valley Water Production.
• Deliver a step-change in how we induct, train and develop our people, promoting consistency and best practice.
• Contribute and deliver water production continuous improvement projects in conjunction with wider project teams.
• You will also be required to take part in an out-of-hours rota once fully trained.

Base Location: Reading - Fobney - RG2 0SF or Bourne End – SL8 5NT.

Working Pattern 36 Hours Monday- Friday.

What you should bring to the role

• We are seeking an accomplished leader to oversee and guide our ICA service in the Thames Valley region. Therefore, leadership skills and experience are essential. You will have a background in and a strong understanding of ICA, which can be developed as you will be part of an ICA Leadership Team incorporating these.
• You will have a background in operational management and leadership of teams with specific experience or demonstrable understanding of Water Production and the wider Water Industry.
• Excellent organisational skills, a keen eye for detail and the ability to manage workload under pressure are all essential to be a success in this role. You will demonstrate confidence to present to and to influence Leaders in the organisation at all levels.
• You will have a passion for driving positive behaviours throughout your region. You will be able to deliver against stretching operational targets and must be commercially astute.
• Due to the nature of the role, a full UK Driving licence is required, however, a car allowance will be provided.

What’s in it for you?

• Annual Leave 26 days holiday per year increasing to 30 with the length of service. (Plus bank holidays).
• Contributory pension – Defined Contribution – company double matches up to 6% employee contribution.
• Car allowance.
• Personal Medical Assessments – Open to all once a year.
• Access to Physiotherapy treatment if you have a musculoskeletal complaint – whether work-related or not.
• Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your well-being. We care with access to a 24-hour GP hotline.

Who are we?

We’re the UK’s largest water and wastewater company, with more than 16 million customers daily relying on us to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Learn more about our purpose and values.

Working at Thames Water

Thames Water is a unique, rewarding and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits.
Whether you’re interested in a role in one of our call centres or science labs, we’re looking for people like you with real passion and a burning desire to make things better.

So, if you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet.
The real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

Our overarching aim is to ensure that Thames Water is a great, diverse and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process. We aim to remove any real or perceived barriers to success, so if you need assistance, we’re here to help and support you.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.