Supply Interruptions Analyst

We’re looking for an experienced Supply Interruptions Analyst to join the Central Supply Interruptions (SI) Team At Thames Water, who can support the team to meet Water Networks current and future SI challenges. 

You will work closely with the programme and Water Interruptions teams to assure performance data and produce clear performance packs.

The role holder will be meticulous with all data preparatory activities to ensure accurate information is provided within all performance reports.  They will be key in data visualisation by creating and maintaining Power BI dashboards and improving reporting efficiency through automation and use of AI.

You will navigate data challenges to enable production of data to provide insight which will enable business decisions to be made, focussed around SI performance in Water Networks. 

The role holder will engage with all levels of management, and effectively collaborate and engage with key stakeholders from different parts of the business and across different professional disciplines, so effective communication skills are key.
For the right person, this is a fantastic opportunity to progress your career, test your skills, support colleagues, and apply your knowledge of data to solve practical problems. Your skills will be critical to help to drive improvements across SI and inform business decisions.

• Hybrid - Clearwater Court - RG1 8DB
• 36 hours per week Monday-Friday

What you will be doing as a Supply Interruptions Analyst?

• Ensure high-quality professional reporting on SI performance
• Creates meaningful and clear insight that can be acted upon
• Validation of data outputs from tools/models
•  Acts as a central project support resource, supporting team manager and working with all programme team members.
• Understands the information need of the stakeholders and ensures accurate reporting on key project metrics
• Works with all Thames Water teams to ensure benefits are captured and delivered in line with what our board members and operational colleagues would expect to see from a world-class organisation

What should you bring to the role?

• A self-motivated logical individual with an analytical “can-do” pragmatic mind-set
• Experience and knowledge of working with databases, data analysis, and reporting
• Experienced in creating and maintaining automated Power BI dashboards
• Knowledge of the Water Network key metrics and success criteria
• Ability to learn new tools and techniques quickly
• Excellent team player and communication skills
• You will also be fully competent at using in-house IT systems and Office software
• Strong focus on quality, rigour, and a high level of attention to detail are key characteristics of a successful role holder
• Experience of project lifecycle is desirable
• Due to the location, a driving licence is desirable

What's in it for you?

• Offering a salary up to £51,000 per annum depending on skills and experience
•  26 days holiday per year increasing to 30 with the length of service (Plus bank holidays)
• GymPass, a free fitness plan and access to several wellbeing apps for you and up to three family members as well as discounted plans nationwide!
• Cycle to work scheme, always on and up to £3k, save money, get fit and help protect the environment
• WeCare, a variety of health and wellbeing services for you and your family including up to 10 specialist counselling sessions, 24/7 access to a virtual GP, get fit programmes and access to a nutritionist
• Benefits on Tap, access to discounts, cashback and instant vouchers
• Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid
• Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay!
• Ongoing performance development reviews to help you be your best and identify growth opportunities
• Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution
• Personal Medical Assessments – Open to all once a year
• Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing

Find out more about our benefits and perks

Who are we?
We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Learn more about our purpose and values

Working at Thames Water
Thames Water is a unique, rewarding and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits.
Whether you’re interested in a role in one of our call centres or science labs, we’re looking for people like you with real passion and a burning desire to make things better.

So, if you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

Our overarching aim is to ensure that Thames Water is great, diverse and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process. Our aim is to remove any real or perceived barriers to success, so if you need assistance, we’re here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.