Water System Performance Engineer

We currently have an exciting opportunity for an enthusiastic individual to take on the important role of a Water System Performance Engineer.

You will be working in conjunction with the System Optimisation Analyst to manage access to the clean water hydraulic system.

The Water System Performance Engineer, will develop and implement a sustainable longer-term strategy to run a calm system (including the production sites and network) within regulatory requirements with high area reporting availability.

Due to the nature of this role, you can be based at a number of our sites subject to your location.

• Base Location: Hybrid - Stroud Green
• Working Pattern or hours: Monday-Friday 36 hours per week
• Offering a salary up to £45,000 depending on skills and experience 

What you’ll be doing as the Water System Performance Engineer?

• Working closely with the leakage team and numerous other internal stakeholders, taking the lead in managing technical issues during unplanned emergency events and supporting business change initiatives.
• Guide the risk review process for emerging hydraulic system risks, devising smart contingency plans to mitigate the risk in the short term, while driving business cases for investment to be secured.
• Monitor, investigate and resolve low-pressure issues (DG2), complaints and escalations as highlighted either directly by the customer or by alarming Critical Pressure Points, understanding areas and developing solutions to individual problems or emerging risks.
• Be the technical system operations lead on unplanned emergency events to mitigate against adverse effects to the customer, Interruptions to supply, water quality and brand image.
• Write and assess risk assessments for the work impacting the clean water hydraulic system, for example, the repair of leaks, the operation of assets on the network, production site outages and various other workstreams.
• Formulating operating strategies in conjunction with the water control centre and highlighting instances of non-compliance, balancing the drivers of leakage reduction and customer pressures, while maintaining a calm operation of the system.
• Evaluate and analyse operational information, understanding data integrity difficulties, to resolve complex problems. Design and update line schematics of water pressure zones and the hydraulic systems, to help management and investigation of issues.
• Carry out Out-of-hours coordinator responsibilities on a technical standby roster.

What should you bring to the role?

• Be a self-motivated individual who can immerse themselves into the team around them, you need to be very disciplined have the desire to learn from those around you and have a can-do attitude. This role can be demanding at times but very rewarding too.
• Ideally to have a degree in a suitable technical discipline like Engineering with industry experience.
• An in-depth knowledge of hydraulic principles.
• Strong communication and management skills are required when negotiating or liaising with different stakeholders in this role.
• Possess good analytical, problem-solving, negotiating skills and extreme willingness to learn and work hard to drive their career within Thames Water.
• Full driving licence and own transport are desirable, due to required attendance at meetings spread across various Thames Water offices.

What's in it for you?

• 26 days holiday per year increasing to 30 with the length of service. (Plus bank holidays)
• Offering a salary up to £45,000 per annum depending on skills and experience
• GymPass, a free fitness plan and access to several wellbeing apps for you and up to three family members as well as discounted plans nationwide!
• Cycle to work scheme, always on and up to £3k, save money, get fit and help protect the environment
• WeCare, a variety of health and wellbeing services for you and your family including up to 10 specialist counselling sessions, 24/7 access to a virtual GP, get fit programmes and access to a nutritionist
• Benefits on Tap, access to discounts, cashback and instant vouchers
• Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid
• Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay!
• Ongoing performance development reviews to help you be your best and identify growth opportunities
• Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution
• Personal Medical Assessments – Open to all once a year
• Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing

Find out more about our benefits and perks

Who are we?
We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Learn more about our purpose and values

Working at Thames Water
Thames Water is a unique, rewarding and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits.
Whether you’re interested in a role in one of our call centres or science labs, we’re looking for people like you with real passion and a burning desire to make things better.

So, if you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

Our overarching aim is to ensure that Thames Water is great, diverse and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process. Our aim is to remove any real or perceived barriers to success, so if you need assistance, we’re here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.