Warehouse Administrator

Job Title: Warehouse Administrator 
Location: Coventry
Hours of Work: 37.5 hours per week, Monday – Friday between the core hours of 08:00 & 18:00

About My Client
My client is a market leader in supply chain innovation, providing reliable “last mile” delivery solutions for critical replacement parts. They specialize in end-to-end supply chain optimization for businesses worldwide, ensuring on-time delivery and unmatched customer service through advanced technology and logistics networks.
The Position
As an Implementation Advisor, you will play a key role in providing high-quality administrative support to ensure smooth implementation for new customers and seamless service for existing clients.
Responsibilities include:

• Processing new customers and engineers into internal systems.
• Producing and issuing starter packs tailored to customer requirements.
• Managing customer-specific labels, including bulk orders and day-to-day requests.
• Overseeing lock and key stock levels, ensuring recycling and efficient stock use.
• Collaborating with other departments to maintain effective communication with customers and suppliers.
• Managing cases, emails, and BAU (business-as-usual) tasks.
• Assisting in team training, contributing to meetings, and supporting internal projects.
• Adhering to all company policies, including health & safety and business continuity.

The Person
To succeed in this role, you should have:

• Experience in an administrative or warehouse support role within a process-driven environment.
• Knowledge of Service Level Agreements (SLAs) and proficiency in MS Office (Word and Excel).
• Excellent verbal and written communication skills.
• A proactive, detail-oriented approach with a strong focus on customer service.
• The ability to work independently and collaboratively in a fast-paced environment.
• A commitment to learning and developing new skills.

My client values enthusiasm, commitment, and the ability to multitask under pressure while maintaining high standards of service and accuracy.