£25,000 - £35,000 Per Annum
Full Time
Permanent
Meriden, West Midlands
IT
Posted 9 hours ago
Expires In 29 Days
Job Description
Location: Meriden, Solihull (On-site)
We are seeking a proactive Application Support Analyst to join our team and provide expert technical support for business-critical applications. The ideal candidate will have a strong background in 2nd or 3rd line technical support, with expertise in troubleshooting software issues and enhancing system functionality.
Key Responsibilities:
- Provide 2nd and 3rd line support for application-related issues, ensuring timely resolution.
- Troubleshoot and resolve software problems, identifying root causes and implementing solutions.
- Work with Power Platform, Dynamics Sales, and Plugins to configure and enhance system performance.
- Collaborate with development teams and business stakeholders to support application improvements.
- Manage system upgrades, patches, and enhancements.
- Document issues, resolutions, and best practices to improve future support.
- Strong experience in Power Platform, Dynamics Sales, and Plugins.
- Proven expertise in 2nd or 3rd line technical support within a software/application environment.
- Excellent troubleshooting and problem-solving skills.
- Strong communication skills to liaise with stakeholders and technical teams.
- Experience with ITIL processes and best practices (desirable).
- Competitive salary (to be discussed).
- Career progression and development opportunities.
- 24 days holiday plus bank holidays
Georgia Bishop
georgia.bishop@pertemps.co.uk
01212309111
Division 394
Pertemps Coventry
143 New Union Street
Coventry
West Midlands
CV1 2NT
02476 230927
Recommended Jobs
SOC Analyst
Network IT
£35,000 - £37,000 Per Annum
Shirley, West Midlands
Permanent
Posted 6 days ago
Ref 272106560
£55,000 - £58,000 Per Annum
Hemel Hempstead, Hertfordshire
Permanent
Posted 7 days ago
Ref V-33847
Test Analyst
Network IT
£35,000 - £45,000 Per Annum
Edgbaston, West Midlands
Temporary
Posted 18 days ago
Ref 272106575