Metering Analyst

We are looking for a Metering Analyst to join Thames Water permanently.
This is an exciting and pivotal role required to uphold the regulatory aspect of our critical and complex underground asset estate.

The role will provide the successful candidate with the opportunity to work with and alongside many areas of the business and stakeholders, whilst gaining a wider understanding of regulatory requirements in the industry.

• Hybrid - Orpington WTW. (BR6 0SQ)
• 36 hours per week Monday – Friday.

What you will be doing as a Metering Analyst?

• You will be responsible for day-to-day management of our regulatory assets and in turn providing the business with reliable, regulated and accurate meter data. This role is fundamental to assisting with leakage recovery and detection.
• Identifying faulty meters and raising work orders for field attendance through daily checks, using Excel, PI and SCADA or the meter verification programme results.
• Working with various teams to identify opportunities to improve the accuracy and serviceability of meters.
• Coordinating, tracking, and reporting the progress of the regulatory meter verification programme (comprising over 1200 individual assets) by third-party contractors along with other regulatory logging programmes.
• Keep all information on our asset estate up to date in preparation for annual OFWAT audits.
• Liaising with the System Optimisation, Leakage Optimisation and Production Teams alike to raise APS risks which assists with funding for meter replacements.
• Create a Permit to Works for permission to carry out verifications on meters that are part of the water production process.
• Create work orders and liaise with the planning and scheduling team for ICA technicians to assist with process meter verifications and repairs.
• React to site issues in the verification plan, find solutions or escalate to relevant team managers to resolve and reduce the number of aborts.
• Liaise with the planning team to arrange and coordinate traffic management requirements for regulatory meter work.
• Track progress, and update reports and PowerBI dashboards every week for zonal meters, critical pressure points and regulatory meter verifications.
• Present workflow updates on weekly performance calls to senior management.
• Compiling monthly performance reports across all workstreams.

What should you bring to the role?

• Proven proficiency using the Microsoft Office suite, in particular MS Excel formulas, lookups and managing large databases.
• Knowledge and experience using PowerBI to create informative and interactive data visualisation dashboards.
• An analytical and logical mindset with experience identifying trends in data to drive performance improvements and process maps.
• Strong coordination experience with the ability to export data across multiple systems.
• The ability to identify and react to problems quickly and efficiently.
• The ability to work well as part of a team but also take ownership to complete tasks independently.
• Great time management and organisational skills.
• Confidence working in a fast-paced environment.
•  A flexible and agile approach to carrying out various tasks required by the wider team and business.
• Strong interpersonal skills as this role will provide great opportunities to work across multiple divisions within the business and develop strong internal and external stakeholder relationships.
• Strong written and verbal communication skills with an eye for detail.

What’s in it for you?

• Offering a salary up to £32,500 per annum depending on skills and experience.
• Annual Leave 26 days holiday per year increasing to 30 with the length of service. (Plus bank holidays).
• GymPass is a free fitness plan and access to several well-being apps for you and up to three family members as well as discounted plans nationwide!
• Cycle to work scheme, always on and up to £3,000 save money, get fit and help protect the environment.
• WeCare, a variety of health and well-being services for you and your family including up to 10 specialist counselling sessions, 24/7 access to a virtual GP, get-fit programmes and access to a nutritionist.
• Benefits on Tap, access to discounts, cashback and instant vouchers.
• Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid.
• Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay!
• Ongoing performance development reviews to help you be your best and identify growth opportunities.
• Access to lots of benefits to help you take care of your and your family’s health and well-being, and your finances – from annual health MOTs and access to physiotherapy and counselling to Cycle to Work schemes, shopping vouchers and life assurance.
  Find out more about our benefits and perks.

Who are we?

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Learn more about our purpose and values

Working at Thames Water

Thames Water is a unique, rewarding and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits.
Whether you’re interested in a role in one of our call centres or science labs, we’re looking for people like you with real passion and a burning desire to make things better.

So, if you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet.

The real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

Our overarching aim is to ensure that Thames Water is a great, diverse and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process. We aim to remove any real or perceived barriers to success, so if you need assistance, we’re here to help and support you.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.