Leakage Technical Specialist

Thames Water is seeking a Leakage Technical Specialist to join our Leakage Insight & Assurance team in an exciting new role. You’ll have the opportunity to work with data from over a million smart meters, using analytics to drive innovation in water management.

What you’ll be doing as a Leakage Technical Specialist

As a Leakage Technical Specialist at Thames Water, you'll play a crucial role in tracking water usage, identifying leaks, and ensuring the accuracy of our reporting and insights. Helping Thames Water manage its vast water network efficiently, ensuring clean and safe water for millions of customers.

Key Responsibilities

• Data Analysis & Modelling – Identify trends, forecast water demand, and improve business processes.
• Data Visualisation – Present insights clearly for technical and non-technical stakeholders.
• Pipeline Management – Maintain robust data pipelines for reliable reporting.
• Collaboration – Work with engineers, analysts, and stakeholders to translate business needs into action.
• Coaching & Development – Mentor team members in data science skills.

As a Leakage Technical Specialist, you'll be at the heart of improving operational efficiency, ensuring the reliability of our leakage reporting systems, and driving continuous improvements in how Thames Water manages its resources.

Hybrid – Clearwater Court, Reading. (Potential flexibility on location for the right candidate)

You’ll be required to be in the office at least one day per month and as the business requires.

36 hours a week, Monday to Friday.

What you should bring to the role

We’re looking for a curious and analytical problem solver who thrives on working with data and delivering impactful insights. To succeed as a Leakage Technical Specialist, you’ll need:

Essential Skills:

• Strong data analytics and reporting experience, handling large datasets.
• Keen attention to data quality and accuracy.
• Ability to collaborate effectively and solve complex problems.
• Self-motivated, adaptable, and eager to learn.

Technical Skills:

• Degree or equivalent experience in data science, analytics, or a related field.
• Proficiency in SQL, Python, Power Query, and Power BI.
• Knowledge of statistical modelling, forecasting, and data science techniques.
• Familiarity with GitHub, DevOps, and Agile methodologies.

Desirable:

• Understanding of leakage, water balance calculations, and regulatory reporting.
• Experience in water network management, asset planning, or software development.
• Knowledge of Microsoft Azure, including DevOps.

If you’re passionate about using data to make a real difference in water management, we’d love to hear from you!

What’s in it for you?

Alongside the chance to make a real impact by reducing water loss, protecting the environment, and ensuring a sustainable future, you’ll also enjoy:

• Competitive salary from £43,200 to £54,000 per annum.
• 26 days holiday per year increasing to 30 with the length of service. (plus bank holidays)
• Generous Pension Scheme through AON.
• Access to lots of benefits to help you take care of your and your family’s health and well-being, and your finances – from annual health MOTs and access to physiotherapy and counselling to Cycle to Work schemes, shopping vouchers and life assurance.

Find out more about our benefits and perks

Who are we?

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Learn more about our purpose and values

Working at Thames Water

Thames Water is a unique, rewarding and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits.
Whether you’re interested in a role in one of our call centres or science labs, we’re looking for people like you with real passion and a burning desire to make things better.

So, if you’re looking for a sustainable and successful career where you can make a
daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet.

The real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

Our overarching aim is to ensure that Thames Water is a great, diverse and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process. We aim to remove any real or perceived barriers to success, so if you need assistance, we’re here to help and support you.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.