Field Engineer

Thames Water has an exciting opportunity for a Field Engineer to join our team. As the face of Thames Water, you will play a key role in delivering excellent customer service to both our customers and external contractors.

What you will be doing as the Field Engineer
You're responsible for providing customer-facing field activities to support the delivery of new mains and services, plus new connections to our waste network.

Duties to include but not limited to:

• Carry out field surveys for new connections and mains in accordance with KPIs, ensuring that accurate and sufficient detailed information is supplied to allow designs to be created with zero variations
• Attend sites to carry out water regulations inspections, to ensure that they are meeting the water regulations standards
• Arrange and attend site meetings and assist with the delivery of connections, traffic management meetings, mains shuts, the monitoring and reporting of contractor activity, meter investigations, rectifications, and council liaising
• Attend meetings with our customers to rectify any issues and act as the lynchpin between different Thames departments to ensure great customer service
• Carry out site inspections of Section 104 Sewer Adoptions, Building Over and new sewer connections work, providing accurate and timely reports to the office
• Meet with contractor gangs and carry out Health and Safety audits in the field and promote Health and Safety at all opportunities
• This is a field-based role that could require driving to sites across the whole of London which will require engineers to be within the Thames Water area and travel to any depot or office in the region as necessary

What you should bring to the role:

• We are ideally looking for someone with traffic management, water regulations, knowledge of main laying, and water networks experience
• Relevant technical qualifications are highly advantageous but not essential
• Working knowledge of the clean and wastewater network would be desirable, particularly Health & Safety and Streetworks standards
• Knowledge of NRSWA / TMA and pipe-laying/pipeline construction or some background in the plumbing industry ideally
• Excellent communication and interpersonal skills, both written and verbal
• As this is a field-based role, a full UK valid driving licence is essential as you will be required to travel to multiple locations
• Full training will be provided for the right candidate

Base Location: Hogsmill - Kingston - KT1 3BW
Hours: 36 hours per week Mon-Fri 7:30-15:36

What’s in it for you?

• A competitive Salary of £29,000 - £34,000 per annum dependent on experience, plus company van and fuel card. 
• 24 days of holiday, increasing to 28 days with service.
• Generous contributory pension scheme – up to 12% of company contribution. 
• Access to Personal Medical Assessments and a wider benefits scheme, including a benefits hub with discounts and wellbeing resources. 
• Opportunities to join Thames Water’s crisis support team, gaining valuable business insights while helping customers on the frontline.

• Find out more about our benefits and perks.

Who are we?
We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Learn more about our purpose and values

Working at Thames Water
Thames Water is a unique, rewarding and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits.
Whether you’re interested in a role in one of our call centres or science labs, we’re looking for people like you with real passion and a burning desire to make things better.

So, if you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet.

The real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

Our overarching aim is to ensure that Thames Water is a great, diverse and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process. We aim to remove any real or perceived barriers to success, so if you need assistance, we’re here to help and support you.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.