Charges Coordinator

Are you someone who loves keeping things organised and running smoothly? In this role, you'll be at the heart of the team, providing essential admin support to help everything stay on track.

You'll be the first point of contact for queries, ensuring clear and professional communication. From handling data and reports to keeping records up to date, your attention to detail will make a real difference. Plus, you'll work with great people and gain valuable experience in a supportive environment.

If you're organised and enjoy helping others, we'd love to hear from you!

What you’ll be doing as a Charges Coordinator

• Being the first point of contact for internal and external queries, ensuring clear and professional communication.
• Collecting and organising data to produce reports that support the team’s operations.
• Keeping company records accurate and up to date using internal systems.
• Ensuring business processes are followed correctly and efficiently.
• Working closely with different teams and stakeholders, acting as a professional representative of the company.

What you should bring to the role 

• Background in a similar administrative role with planning or coordinating.
• The ability to interact professionally with colleagues, customers, and business partners.
• Strong organisational skills to keep records accurate and up to date.
• Confidence in using office software to manage data and produce reports, and a reasonable level of numeracy to support reporting and data management.
• A proactive approach to understanding and applying knowledge in a fast-paced environment.

What’s in it for you?  

• Hourly Pay rate: 13.21 per hour.
• Expenses: Excluded.
• Location: Clearwater Court, Reading – conveniently located just in front of Reading train station. We offer a hybrid working format, giving you the flexibility to work remotely up to four days a week, with a minimum of one day in the office.
• Length of assignment: 26 weeks.
• Required Start date: TBC.
• Hours: 8 am to 4 pm: Monday to Friday.

Please note you will be on assignment at Thames Water via Pertemps

Find out more about our benefits and perks

Who are we?

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Learn more about our purpose and values

Working at Thames Water

Thames Water is a unique, rewarding and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits.
Whether you’re interested in a role in one of our call centres or science labs, we’re looking for people like you with real passion and a burning desire to make things better.

So, if you’re looking for a sustainable and successful career where you can make a
daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

Our overarching aim is to ensure that Thames Water is ga reat, diverse and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process. We aim to remove any real or perceived barriers to success, so if you need assistance, we’re here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.