Environmental Incident Investigator

We are looking for an Environmental Incident Investigator to join Thames Water on a permanent basis.

The purpose of the role is to drive performance, and directly impact pollution reduction, one of the top three deliverables for Thames Water. Our environmental performance is monitored and evaluated by our regulators using a range of measures, such as our compliance with our environmental permits, and the number and severity of pollutions incidents that we cause, which in turn informs our Environmental Performance Assessment (EPA). 

As part of the Environmental Incident Investigations team, you will comprehensively investigate incidents to a high standard, report information to the Environment Agency about potential pollution incidents and ensure our records align, extract event learning, and feed into continuous improvement workstreams.

We would appreciate if you can attach a cover letter alongside your CV so we can get to know you better and understand your motivation for applying.

What you will be doing as an Environmental Incident Investigator?

• Fully investigating pollution incidents and preparing incident reports within required timescales.
• Interpreting scientific reports and data regarding environmental impact and operational performance.
• Providing written reports to the regulator for pollution incidents to ensure they are recorded correctly and writing challenge documents where anomalies are identified.
• Conducting and assuring detailed root cause analysis to understand what has gone wrong and what actions and learning need to be implemented to prevent a repeat incident.
• Working closely with field teams to ensure that incidents have been fully understood and all required actions have been completed.
• Providing feedback to other business areas through training, presentations and reports to ensure that environmental incidents are managed and responded to appropriately.
• Coaching and supporting others in your own area of expertise.
• Engaging and liaising with the Environment Agency in respect to live and historical pollution incidents.
• Collaborating within the team and wider business and feeding into discussions around pollution reduction initiatives.

What should you bring to the role?

• A passion to improve our environmental performance.
• Strong communication skills, both verbal and written (e.g. report writing, using neutral, factual language suitable for a regulator).
• Deliver exceptional service through an enthusiastic, positive and proactive approach, taking initiative and accountability for your role while working accurately within a busy team.
• Excellent planning & organisation skills, with the ability to balance different workstreams and achieve statutory deadlines.
• Evidence of working flexibly across organisations, building and/or improving ways of working and embedding them into organisations.
• Excellent IT literacy, including good working knowledge of Microsoft Office.
• FULL UK licence is required.

What’s in it for you?

• Starting salary £30,400 per annum.
• WeCare, a variety of health and wellbeing services for you and your family including up to 10 specialist, counselling sessions, 24/7 access to a virtual GP, get fit programmes and access to a nutritionist.
• Benefits on Tap, access to discounts, cashback and instant vouchers.
• Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid.
• Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay!
• 26 days holiday per year increasing to 30 with the length of service (plus bank holidays).
• Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.

Find out more about our benefits and perks

Who are we?
We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Learn more about our purpose and values

Working at Thames Water
Thames Water is a unique, rewarding and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits.
Whether you’re interested in a role in one of our call centres or science labs, we’re looking for people like you with real passion and a burning desire to make things better.

So, if you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

Our overarching aim is to ensure that Thames Water is great, diverse and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process. Our aim is to remove any real or perceived barriers to success, so if you need assistance, we’re here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.