Marketing Campaigns Manager

As a Marketing Campaigns Manager, your role is responsible for developing and successfully implementing the Thames Water’s brand and marketing campaigns. Working closely with key stakeholders across the business, you’ll be working to understand various priorities and challenges, and then creating a multi-channel campaign to support the business objectives.

You’ll work closely with the customer comms team on all communication requirements, briefing internal and external agency teams to help support the delivery of campaigns, increasing our customer experience, perception and trust and well as driving customer behaviour change.

What you’ll be doing as a Marketing Campaigns Manager

• Work with Senior Marketing Manager in development and execution of multi-channel marketing campaigns
• Campaign development & execution - working on ATL and TTL campaigns to improve brand perception and change customer behaviour.
• Working with agencies and internal stakeholders, brief writing, managing creative outputs and reporting on performance.
• Performance tracking & reporting - post campaign analysis, working through results of campaigns, monitoring performance and suggesting improvements throughout.
• Stakeholder management - working cross functionally to find insights, craft briefs, writing compelling customer proof points and keeping stakeholders updated with presentations and regular communications.
• Project management including raising purchase orders, budget tracking.

This is a fixed term contract for 15 months (Maternity cover)
Base location – Hybrid – Clear Water Court Reading
Necessary requirements – MUST be able to start by Monday 26th May 2025

What you should bring to the role
Essential

• Extensive experience in a marketing role which could be either client or agency side
• Experience in managing below and above the line campaigns across different channels, including TV, radio, social media, email and direct mail.
• A passion for understanding customers and their needs.
• Strong interpersonal, negotiation and influencing skills.

Desirable

• Awareness and understanding of company and water industry issues.
• Experience in managing marketing budget.
• Experience, knowledge or passion for the water industry.
• Vendor management.

What’s in it for you?

• Competitive salary of up to £45,000 per annum depending on experience
• Annual Leave - 26 days holiday per year increasing to 30 with the length of service (plus bank holidays)
• Generous Pension Scheme through AON
• Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.

Find out more about our benefits and perks

Who are we?
We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Learn more about our purpose and values

Working at Thames Water
Thames Water is a unique, rewarding and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits.
Whether you’re interested in a role in one of our call centres or science labs, we’re looking for people like you with real passion and a burning desire to make things better.

So, if you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

Our overarching aim is to ensure that Thames Water is great, diverse and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process. Our aim is to remove any real or perceived barriers to success, so if you need assistance, we’re here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.