Technical Coordinator

We have an exciting opportunity for you to join us as a Technical Coordinator.  The role is a predominantly field-based role, working as part of a close and supportive Field Operations team within Ashford Common water treatment works. You will be focused on maintaining and improving the treatment process, managing projects and activities across a designated catchment, and providing support to the team on larger-scale projects.

You will be responsible for designing complex jobs for work at our treatment process and ensuring any prerequisites are in place to allow work to be completed by the Field Technicians.

Base Location: Ashford Common (WTW) - TW15 1RU

Working Pattern: Monday-Friday 7:30-15:36, 36 hours per week, opportunity to be included on a call-out rota where you will receive additional payment.


What you’ll be doing as a Technical Coordinator

This role is very diverse and consists of a wide range of tasks, some of which are listed below:

• Use technical expertise and data captured from the field to design operationally critical jobs.
• Highlight key operational risks across the area and present these to obtain funding.
• Maintain the availability of plant and equipment and optimise treatment process performance.
• Develop strong collaborative relationships with other internal and external stakeholders.
• Provide expert advice on technical issues and generate solutions to operational risks.
• Carry out data analysis on pumping stations to recognise trends and drive continuous improvement..
• Obtain quotes, order materials and 3rd party services through our framework contractors..
• Ensure all aspects of Health and Safety are managed correctly, through safe system of work approval, reviewing RAMS, permitting and site audits.

What you should bring to the role

• Demonstrate good business/stakeholder awareness, together with an innovative and creative approach to problem solving.
• Have excellent communication and interpersonal skills to interact with your field-based colleagues and key stakeholders.
• Having previous experience in technical job design and/or prerequisite management within a utility company would be desirable.
• Possess strong IT literacy skills as all work is managed through a SAP system, and user training for this and other standard software systems will be provided.
• Take Care of yourself and others, we have a zero-compromise approach to Health and Safety at Thames Water and it is critical that all of our employees go home safe and well at the end of each day.

What’s in it for you?

• Competitive salary from £36,400 to £54,600 per annum, depending on skills and experience. 
• 24 days holiday per year, increasing to 28 with the length of service. (Plus bank holidays)
• Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution.
• Personal Medical Assessments – Open to all once a year.
• The wider benefits scheme includes our benefits hub, which is packed with offers and information to save money and support your well-being.

Find out more about our benefits and perks

Who are we?

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Learn more about our purpose and values

Working at Thames Water

Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits.
Whether you’re interested in a role in one of our call centres or science labs, we’re looking for people like you with real passion and a burning desire to make things better.

So, if you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

Our overarching aim is to ensure that Thames Water is a great, diverse, and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process. We aim to remove any real or perceived barriers to success, so if you need assistance, we’re here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.