Export & Customer Support Coordinator
447104421

£28,000 - £34,000 Per Annum

Full Time

Permanent

Cranleigh, Surrey

Customer Service And Call Centre

Posted 20 days ago

Expires In 9 Days

Job Description

Are you passionate about building strong customer relationships and looking for an opportunity to grow within a dynamic and reputable company?

Our client is a leading manufacturer, renowned for supplying high-quality products globally within the automotive field. Due to significant growth, they are seeking a dedicated Export and Customer Support Coordinator to join their expanding team in Cranleigh. This is a fantastic opportunity to develop your career within a well-respected and successful business.

Please note this is an office-based role & own transport is essential due to their location.


Package:
  • Competitive salary between £28,000 to £34,000 pa DOE.
  • Monday to Friday, 9AM to 5PM
  • Free On-site parking
  • Company bonus scheme
  • Opportunity to develop your career within a successful and growing business.


Key Responsibilities:
  • Serve as the main point of contact for UK and international customers.
  • Raise and process customer orders, provide quotes for products, and follow up with clients to convert these into sales.
  • Coordinate the delivery process from dispatch to arrival, ensuring customers are kept informed about lead times.
  • Manage inventory levels and work with the logistics team to restock items where necessary.
  • Produce import and export shipping documentation for international customers.
  • Assist with all customer queries and complaints and ensure customer satisfaction is met.
  • Liaise with warehousing and logistics partners to ensure prompt delivery.


The Person:
  • Previous customer service experience in a B2B setting.
  • Proficient IT skills, with strengths in Microsoft Excel and CRM systems.
  • International export shipping experience is highly desirable.
  • Strong organisational and communication skills.
  • Ability to work independently and as part of a team.

If you are a proactive and customer-focused professional with the desire to grow within a thriving company, apply now to hear more about this fantastic opportunity.

Lauren Cox

lauren.cox447@pertemps.co.uk

01293 646999

Division 447

Pertemps Crawley

1A Brittingham House

Peglar Way

Crawley

West Sussex

RH11 7AE

01293 646 999

View Branch Details
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