Job Description

Our client, a well-established educational training provider in their field, are seeking an Italian Speaking Student Administrator to join their team in East Grinstead.

As they launch a new division, you'll play a key role in helping shape the student experience, with strong potential for career development as the division grows.

*Italian Speaking is essential*
*Own transport is essential due to location*

Key Responsibilities:

Serve as the first point of contact for students, addressing queries on course access, accounts, and payment issues.
Enrol students onto courses, send out welcome emails and welcome packs.
Process cancellations, deferrals, and reschedule students, enrolling them onto new courses as needed.
Complete and manage enrolment forms and additional support requests.
Support students throughout their journey from enrolment to course completion.

Ideal Candidate:

Strong communication skills in both Italian & English.
Previous administration experience is desirable.
Excellent telephone manner, with an empathetic approach.
Comfortable with technology & online systems.
A car is required due to the office location.

Package:

£23,000 - £28,000 per annum (DOE)
Monday - Friday, 9am - 5pm
Hybrid working opportunity after 3 months (2 days from home, 3 days in office)
20 days + bank holidays, increasing yearly to 26 days + bank holidays

This is a unique opportunity to be part of a new division with room for development and growth. As the division expands, you’ll have the chance to shape your role and potentially advance in a dynamic, supportive environment. Apply today to hear more.

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