£25,000 - £27,000 Per Annum
Full Time
Permanent
Burgess Hill, West Sussex
Customer Service And Call Centre
Posted 25 days ago
Expires In 4 Days
Job Description
This role is crucial to ensuring an outstanding customer experience from the initial enquiry through to after-sales support. You'll be responsible for managing communications, processing orders, and providing an exceptional level of service to both new and existing customers.
The Role
- Handling customer enquiries via phone and email
- Processing crash part and online orders
- Coordinating with internal teams to meet client expectations
- Managing post-installation follow-ups and issue resolution
- Maintaining accurate records and supporting general service functions
The Candidate
- Previous experience in customer service or a client-facing role
- Strong communication and organisational skills
- A professional, proactive, and team-focused attitude
- Competency in Microsoft Office (Excel, Word, Outlook)
The Package
- Salary starting from £25,500pa DOE
- Monday to Friday, 8.30am - 5.30pm
- Training & Progression opportunities available
- Free onsite parking
- Additional leave
- Company pension
- Regular company events
Lily Iles
Lily.Iles@Pertemps.co.uk
01293 646999
Division 447
Pertemps Crawley
1A Brittingham House
Peglar Way
Crawley
West Sussex
RH11 7AE
01293 646 999
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