Payment and Billing Officer

Location: London Borough of Harrow, Forward Drive, Harrow, HA3 8NT
Employer: Pertemps Recruitment Partnership for London Borough of Harrow
Contract Type: Temporary (3 months ongoing)
Hours of Work: Monday - Friday, 09:00 - 17:00
Working Arrangements: Hybrid (office presence as required)

Overview of the Role:
Pertemps is looking for a motivated and self-driven Payment and Billing Officer to join the expanding team at the London Borough of Harrow. This temporary role offers a competitive pay rate of up to £16.19 per hour, excellent training, career development support, and 21 days of holiday (excluding Bank Holidays).

Main Responsibilities:

• Run payment and billing cycles in Mosaic, ensuring accuracy and timeliness.
• Liaise with service users to investigate and resolve billing inquiries/issues.
• Manage purchase orders on SAP and process related invoices.
• Handle ad hoc invoices such as those from Harrow Mencap, CNWL, and Hales group.
• Match invoices and timesheets, and process them within Mosaic.
• Adhere to agreed processes regarding scheduled payments and billing cycles.
• Collaborate with care management staff on payment issues related to Personal Budgets and client contributions.

Requirements:

• Knowledge of services provided by local authority social services departments, health authorities, or the voluntary sector.
• Ability to develop and maintain computerised systems using Mosaic, SAP, Microsoft Office, and other software.
• Experience with Personalisation and paying Personal Budgets.

About us
For almost 60 years, Pertemps Recruitment Partnership have been the market leader in providing permanent and temporary staffing solutions and we are one of the most established players within the recruitment industry. The Sunday Times has listed us as one of the Best 100 Companies to work for 14 years running. We are not a big scary faceless company, quite the opposite: we strongly believe in the personal touch with everything we do. We are proud to be accredited 'investor in people' which is reflected across our business in length of service and career progression of our employees.

London Borough of Harrow is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow & Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406.
The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting www.cifas.org.uk/fpn