Income Housing Officer

Job Title: Income Housing Officer
Location: London Borough of Harrow
Employer: Pertemps Recruitment Partnership
Contract Type: Temporary ongoing assignment
Hours of Work: 36 hours per week

Are you passionate about making a difference in your community? Harrow Council is seeking a dedicated and dynamic Income Housing Officer to join our team. In this role, you will be responsible for managing and maximizing the council's income collection, working closely with residents to ensure rent and other housing-related charges are collected efficiently and effectively.

Key Responsibilities:

• Monitor and manage rent accounts to ensure timely payments.
• Provide support and advice to residents regarding rent arrears.
• Work collaboratively with internal teams and external agencies to resolve complex cases.
• Prepare and present reports on income collection performance.
• Promote financial inclusion and offer assistance to residents to maintain their tenancies.

Requirements:

• Experience in income collection or housing management is preferred.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Proficiency in using housing management systems and software.
• Excellent organizational and time management skills.
• Knowledge of welfare benefits

About Us:
For almost 60 years, Pertemps Recruitment Partnership has been the market leader in providing permanent and temporary staffing solutions and we are one of the most established players within the recruitment industry. The Sunday Times has listed us as one of the Best 100 Companies to work for 14 years running. We are not a big scary faceless company, quite the opposite: we strongly believe in the personal touch with everything we do. We are proud to be accredited 'investor in people' which is reflected across our business in the length of service and career progression of our employees.
Harrow Council is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow & Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406.
The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting www.cifas.org.uk/fpn