Community Alarm Officer

Job Title: Community Alarm Officer
Location: Harrow Council Hub
Employer: Pertemps Recruitment Partnership for Harrow Council
Contract Type: Temporary ongoing
Hours of Work: 35 hours per week
Rate: £ 16.19 per hour PAYE

Pertemps has an exciting opportunity with Harrow Council for a proactive and motivated Community Alarm Officer to join an expanding team. This role offers a competitive pay rate of £16.19 per hour. Additional benefits include excellent training and career development support, along with 21 days of holiday (excluding Bank Holidays).

Candidate Requirements:

• Full, clear driving licence
• Business use car insurance cover
• Flexibility to work varying hours each week due to a rolling rota, including weekends

Main Responsibilities:

• Notify the Helpline Operator as soon as possible about any emergency repairs needed within non-council premises observed during visits.
• Report back to the Helpline as soon as possible with full details of any alarm calls received from residents in the Borough's housing stock and notify the Maintenance Division of any defects observed during emergency and routine calls.
• Maintain accurate records of all actions taken and complete the necessary documentation, including support plans when covering for resident wardens.
• Upon arriving at the call location, the post holder is expected to gain access, provide or summon necessary help (including physical assistance if appropriate), and contact relatives, friends, colleagues, and emergency services as needed. The Helpline Service should be informed of the arrival, and once the call is resolved, the post holder must inform the Helpline that they are available for further call-outs.
• The post holder will be based at the Helpline office but may need to work from other appropriate locations within Harrow.
• The successful candidate must have a current driving licence and must attend emergency locations promptly when on duty.

About us:
For almost 60 years, Pertemps Recruitment Partnership have been the market leader in providing permanent and temporary staffing solutions and we are one of the most established players within the recruitment industry. The Sunday Times has listed us as one of the Best 100 Companies to work for 14 years running. We are not a big scary faceless company, quite the opposite: we strongly believe in the personal touch with everything we do. We are proud to be accredited 'investor in people' which is reflected across our business in length of service and career progression of our employees.

Harrow Council is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow & Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406.
The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting www.cifas.org.uk/fpn