Despatch Coordinator
Location: Worcester WR4
Working Hours: 14:00 - 22:00 (static)
Salary: £27,081 per annum
Contract Type: Permanent
MAIN TASK & KEY RESPONSIBILITIES
- Ensure all warehouse shipments are batched using the correct shipping methods and picks are created.
- Sign off and investigate any nil stocks, reporting significant discrepancies to the Warehouse Manager.
- Ensure picking is performed using the fastest route.
- Resolve any failed shipments, dispatching these orders manually if necessary.
- Check the system to ensure all orders have been processed.
- Report any fraud checks, address issues, etc., to Customer Services for assistance/approval.
- Issue staff workloads and ensure that all tasks align with the shift manager's instructions.
- Supervise warehouse personnel to ensure the smooth running of the order dispatch operation, including training and performance management.
- Ensure that productivity levels and efficiencies in warehouse operations are achieved.
- Motivate and inspire the team by developing team spirit and potential to maximize team performance.
- Maintain a high level of quality & accuracy regarding order dispatch and ensure targets are achieved.
- Collaborate with other departments to ensure timely order fulfilment and inventory control.
- Implement and enforce health and safety protocols to maintain a safe working environment.
PERSONAL SKILLS REQUIRED
- Proven experience in a warehouse/distribution environment.
- Strong leadership skills with the ability to effectively supervise a team.
- Effective communication skills.
- Computer literate, proficient with email and spreadsheets, experienced in warehouse data systems.
- Demonstrable problem-solving abilities and quality awareness.
- Able to work within a fast-paced environment to ensure company requirements are consistently met.
- Strong organisation skills and time management.
- Able to work independently and as part of a team.
If you would like to be considered for the role, please click "APPLY".