Adiministrator

Administrator in Lambeth

Main purpose of job:

To carry out Children's Centre (CC) administrative functions including health & safety procedures.

To ensure data input of relevant information is accurate and updated to meet the needs of the service.

To ensure children, families and partners are communicated with in a professional and welcoming manner.
Monday - Friday 8.30am to 4.30pm

Main Responsibilities:

Administration:

Responsible for maintaining accurate data entry processes ensuring relevant user attendance and service data is input into databases, e.g. Synergy EIS, Mosaic and in-house systems in line with GDPR policy and guidance.
To be responsible for handling and responding to telephone calls, answering and dealing with matter on own initiative, taking messages, redirecting calls and passing calls on to colleagues as appropriate.

To be responsible for the reception area and be the main point of contact for visitors/callers to the centre, responding to enquiries where possible or referring to the appropriate member of staff as required.

Meeting and greeting visitors ensuring they are welcomed in a polite, friendly and efficient manner and providing hospitality when appropriate.

To support the Administration Manager or Senior Administrator in the organisation and co-ordination of the events in the Children's Centre .

To support the team with the parent's notice boards around the Children's Centre, keeping them up to date, ensuring high quality display, presentation and that they are informative for parents and visitors.

To comply with Health and Safety regulations carrying out checks as directed and ensuring that all incidents are reported in the Accident Log.

To take and distribute minutes and support meeting set-up as necessary.

To maintain effective links with the local community, dealing sensitively with members of all communities represented locally.


General

To implement the Council's Equal Opportunities Policy and work actively to overcome discrimination on the grounds of race, gender, disability, sexuality or status in the Council's service.
To take responsibility, appropriate to the post for tackling unlawful discrimination amongst all groups in line with the Equalities Act 2010.
Safeguarding: To remain vigilant and do everything possible to protect children, families and others from abuse of a physical, emotional, sexual, neglectful, financial or institutional nature. This includes an absolute requirement to report to the Better Start Area Manager or Lead Provider Headteacher any incident of this nature you witness, hear about or suspect.
When working with computerised systems to be completely aware of responsibilities at all times under the Data protection Act 2018 for the security, accuracy, and significance of personal data held on such systems.
In carrying out the tasks in this job description you have a duty (under Health & Safety legislation) to take reasonable care for the health and safety of yourself and that of others. This implies taking positive steps to monitor and maintain a safe and secure working environment. It is expected that whilst maintaining an effective and efficient working environment you will comply with safety rules and procedure and ensure that nothing you do, or fail to do, puts yourself or others at risk. This includes contributing to a safe and secure environment for the school community.
Work flexibly as required by the needs of the service, including occasional evening and weekend working
To carry out as and when required, any additional tasks and responsibilities as are reasonably compatible with this job description and its contents.