Customer Support Co-Ordinator

Pertemps are working exclusively with a long standing client who are seeking to appoint a Customer Support Co-ordinator based within their busy HQ

If you are seeking a role within a fast paced rewarding environment, then look no further!

Duties:
Work along side current existing clients to arrange annual servicing and certificates
Schedule a service engineers and provide regular updates for next jobs
Monitor the service email inbox
Generate and send invoices to customers
Enhance overall customer satisfaction
Prepare overall quotes and obtain client approval
Collaborate closely with clients’ customer care teams
Address customer complaints and ensure they are resolved within the target timeframe

This role would highly suit someone with exceptional customer service and organisational skills. Previous scheduling experience is desired as this is a very fast paced role.

Hours: Monday to Friday 8am - 5pm
Salary: £26,000 - £32,000 per annum

If you would like to be considered for this role, please send an updated CV to corinne.hadnum@pertemps.co.uk