£28,800 Per Annum
Full Time
Permanent
Borehamwood, Hertfordshire
Customer Service And Call Centre
Posted 7 days ago
Expires In 22 Days
Job Description
Pertemps is currently recruiting for a Customer Service Advisor to join our Automotive client based in Borehamwood.
Hours: Mon-Sun 8 am-8 pm (40 hours a week on a rota basis for the weekend)
Salary: £28,800
Duties:
- Handling inbound and outbound calls
- Delivering exceptional customer service at all times
- Processing new bookings, booking extensions, and terminations within required SLAs
- Handling customer complaints efficiently through to resolution
- Updating company system with accuracy, processing rental documentation, and providing reports.
- Offering additional products or solutions to improve customer experience
Requirements:
- Proven experience in a customer service environment
- A passion for customer service and a strong understanding of how to deliver it.
- Proven ability to communicate effectively by phone, email, and chat
- The ability to work under pressure and achieve business KPIs
Benefits:
- 25 Days holidays + bank holidays
- Birthday day off
- Pension
- Work based discounts
If you would be interested, please apply, or call Corinne at Pertemps.
Corinne Hadnum
corinne.hadnum@pertemps.co.uk
01269 429796
Division 612
Pertemps Aylesbury
Suite 2A
Tower House
High Street
Aylesbury
Buckinghamshire
HP20 1SQ
01296 429796
Recommended Jobs
Customer Service Advisor
Pertemps Managed Solutions
£11.50 Per Hour
Chester, Cheshire
Permanent
Posted 21 hours ago
Ref 191107050
Customer Service Advisor
Cactus Search
£25,000 Per Annum
Great Driffield, East Riding of Yorkshire
Permanent
Posted 22 hours ago
Ref 804102957
Customer Service Advisor
Pertemps
£20,000 - £26,000 Per Annum
Bromsgrove, Hereford and Worcester
Permanent
Posted 4 days ago
Ref 047110073