Claims Technician X 3

Claims Technician X 3


£23,000 - £25,000 Per Annum

Full Time


Maidstone, Kent


Posted about 2 months ago

Expires in 30 days

Job Description
Claims Technician X 3
Location- Maidstone Kent)

A leading Insurance Company handling claims management services are looking to recruit 3 X Claims Technicians/Customer Service Administrators due to constant expansion and growth of the company

You will provide exceptional customer experience to a portfolio of High Net Worth and Commercial subsidence claims.

You will be the first point of contact to the Clients and Policyholders for any queries on their Subsidence claims. As well as proactively driving your claim portfolio you will be required to maintain a task diary system, recommend and raising payments, produce client reports, letters, liaise with contractors and other external suppliers you will also handle complaints from customers and suppliers
  • Previous experience within a customer service office environment (Ideally Claims/Insurance/Administration experience)
  • Organised, diligent, and able to run tasks through to completion
  • Conscientious and hard working to achieve the required results, as well as being flexible and adaptable during times of high volumes
  • Excellent communication and negotiation skills
  • Experience of computer-based claims handling system
  • Ability to deal with demanding customers in a sympathetic but firm manner over the telephone.
  • Able to cope with a fast-changing working environment
  • A desire to embrace innovative working practices
  • Ideally educated to 'A' level/ degree standard

Working for this client you will be given the opportunity to study further with regards Insurance Exams

This is an excellent company to work for, the company will consider all candidates who have strong customer service/administrative experience

Michelle Sayers

02074 302446

Division 775

Pertemps London

Dutch House

8th Floor

307-308 High Holborn


Greater London



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