£18.52 Per Hour
Full Time
Temporary
Central London, Greater London
Administration
Posted 1 day ago
Expires In 28 Days
Job Description
Local Authority is seeking a Sales Administrator to support their Commercial Waste team at their West London offices.
This is a temporary position to start ASAP for an initial 3-month period and will pay £18.52 per hour.
The Sales Administrator will provide administrative duties to support the divisions entrepreneurial approach to service delivery, maximising sales of new contracts and ensuring the retention of customers and increasing market share through the acquisition of new customers. Duties will include:
- Provide administrative support to customers, answering telephones, responding to emails, processing post and other communication channels as appropriate.
- Provide financial advice to customers on their account status and payment options, including taking card payments and setting up Direct Debt mandates.
- Provide administrative system support to the Commercial Waste team, processing digital and analogue documents, accurately inputting information into a variety of databases, maintaining accurate records, managing precise digital and analogue filing and retrieval processes.
- Providing accurate notifications for all new, amended, and cancelled services, monitoring and reconciling completed work tasks, reviewing service exemptions, and resolving customer service issues and complaints.
- Check daily exemptions reports raised by the waste contractor and missed collections raised by the customers.
- Issue, record, maintain and file annual Waste Transfer Notices to all customers, ensuring compliance with Environment Protection Act 1990.
- Previous administration experience within Waste management
- Competent in all MS Office Packages
- Excellent communication skills, both verbal and written
- Customer Service skills
- Please note this role is subject to vetting checks
Hammersmith And Fulham Council
Suzanne Patel
Suzanne.Patel@pertemps.co.uk
02074 302446
Division 775
Pertemps London
Dutch House
8th Floor
307-308 High Holborn
London
Greater London
WC1V7LL
02074302446
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