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Customer Service Advisor

804102957

Customer Service Advisor

804102957

1 Applicants

£25,000 Per Annum

Full Time

Permanent

Great Driffield, East Riding of Yorkshire

Customer Service And Call Centre

Posted 28 days ago

Expires In 8 Hours

Job Description

We are seeking an experienced Customer Service Advisor/Administrator to join our excellent team. This role is crucial to maintaining the smooth operation of our Customer Service Department.

This role is 9am to 5.30pm Monday through Friday

Your duties will include:

Communication:handling incoming emails and chats through the dedicated customer service portal.
Order Management: processing sales orders, issuing order confirmations, and handling quotations and queries.
Customer Support:addressing delivery queries, resolving complaints, and managing returns and collections.
Documentation:updating customer price lists, processing proof of delivery requests, and filing paperwork.

You will need a great eye for detail and thrive in a fast paced environment.