£24,000 - £26,000 Per Annum
Full Time
Permanent
Chesterfield, Derbyshire
IT
Posted 12 hours ago
Expires In 29 Days
Job Description
Chesterfield, Derbyshire (Hybrid Working)
Circa £25k + Bonus & Benefits
Are you an organised, proactive individual with a knack for technical support and a keen eye for detail? We’re looking for a Service & Support Administrator to join our client and play a vital role in supporting our business systems and processes.
In this role, you’ll be the go-to person for day-to-day service and support across the business—triaging defects, managing access and change requests, and assisting with internal audits. It’s a hands-on position that requires excellent communication skills, a methodical mindset, and a collaborative approach.
What You’ll Be Doing
- Triaging and managing business support queries, escalating when needed to meet service levels
- Administering user access to key business systems, including onboarding, leavers, and access modifications
- Supporting internal audit activities relevant to the Administration Systems Team
- Helping organise and prioritise defects and change requests for ongoing system improvements
Essential Skills & Experience
- A professional and positive attitude with a proactive approach to learning and change
- Excellent interpersonal skills and the ability to work effectively in a cross-functional team
- Strong organisational skills with the ability to meet deadlines and manage competing priorities
- Solid knowledge and hands-on experience with Microsoft Office—especially Excel
- Experience delivering technical support and user assistance for software applications
- Familiarity with service management tools for ticket tracking and resolution
- Previous exposure to pensions administration systems
- Software support experience
- Knowledge of the Intellipen Pensions Administration system
Deren Zaghlul
Deren.Zaghlul@cactussearch.co.uk
01905 330790
Division 804
Cactus Search Worcester
Cactus House
30 Foregate Street
Worcester
Worcestershire
WR1 1DS
01905 330790
Recommended Jobs
£36,000 - £38,000 Per Annum
Swindon, Wiltshire
Permanent
Posted around 6 months ago
Ref V-32982
QA Support Analyst
Cactus Search
£30,000 - £35,000 Per Annum
Chesterfield, Derbyshire
Permanent
Posted 11 hours ago
Ref 804103028
SAP Administrator
Pertemps
£12.25 Per Hour
Tamworth, Staffordshire
Temporary
Posted 21 days ago
Ref 063106292