Quality Assurance Consultant, £540pd, Adult Social Care
AH-526

£540 Per Day

Full Time

Contract

Kingston upon Thames, Greater London

Social Care

Posted 8 days ago

Expires In 21 Days

Job Description

Quality Assurance Consultant, £540pd, Adult Social Care
Role Overview:
Pertemps are seeking an experienced Quality Assurance Consultant to support the development of a Quality Assurance Board and Quality Assurance Framework for Adult Social Care (ASC) operations. This is a pivotal role in improving the effectiveness, accountability, and person-centered focus of ASC services.

Key Responsibilities:

    • Provide intelligence and performance data to evaluate ASC operational practices against statutory duties.
    • Assure the quality of practice through detailed analysis and reporting.
    • Ensure feedback from individuals drawing on care and support, as well as their carers, informs improvement priorities.
    • Collaborate with relevant colleagues to develop thematic reporting into the board, focusing on areas such as complaints, ombudsman cases, and other key issues.
    • Deliver service-level reporting on waiting lists and other critical metrics.
    • Report on the effectiveness of customer journeys within ASC operations, including pathways such as Discharge to Assess (D2A), Transitions, and Sensory Services.
    • Gather intelligence to better understand the needs of service users, particularly hard-to-reach groups or those experiencing inequalities.
Ideal Candidate Profile:
  • Demonstrated experience in quality assurance and framework development, particularly in adult social care operations.
  • Strong analytical and reporting skills, with the ability to interpret complex data into actionable insights.
  • Excellent communication and stakeholder engagement skills to ensure collaboration across ASC teams and external partners.
  • A commitment to embedding a person-centered approach, focusing on the views and needs of service users and carers.
This is an excellent opportunity to make a meaningful impact by shaping a robust quality assurance framework and driving service improvements in Kingston’s Adult Social Care operations.

If this sounds like the role for you, please contact Aishah Hassan on Aishah.hassan@pprsocialcare.co.uk for more information

Aishah Hassan

Aishah.Hassan@pprsocialcare.co.uk

0203 897 1477

Division v49

Pertemps Professional Recruitment London

19 Great Winchester Street

London

Greater London

EC2N 2JA

0203 897 1477

View Branch Details
Jobs With Pertemps Social Care

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