3rd Line Engineer

Are you looking to take a step away from more traditional BAU with the vision to be more focused on delivering projects for key clients?

Opportunity to become the technical SME for the business as they look to take the next steps forward in their growth phase.

Great role for someone who's keen to maintain but develop a broad skillset and make a real difference/impact to a business who has an established customer base.

Key Responsibilities:

• Act as a point of escalation for the service desk ensuring issues are resolved in a timely manner adhering to SLA's.
• Acting SME for the business with a focus on the Cloud (M365/Azure).
• Take ownership and lead from the front to deliver IT Projects.
• Support in the design of solutions and with Pre-Sales when required.
• Help support the technical development of junior engineers.
• Keep up to date with the latest technologies/trends to recommend new products/software to better the efficiency and overall offering within the practice.

Tech Stack:

• Active Directory, Group Policies, Azure AD
• Exchange - Microsoft365
• DNS, DHCP, TCPIP, VPN, VLAN
• SharePoint, OneDrive, Teams
• InTune, MECM, MFA, MDM
• Hyper-V, VMware (ESXI, vSphere, vCenter)
• Windows Server
• Network Configuration - Firewall/Switching, WAP's
• Disaster Recovery / Backups
• Exposure to Storage

The business will fund training and exams in aid of achieving industry recognised certifications (with an ideal focus on MS-900, AZ-900 & AZ-104 etc..)

Looking to move quickly with hiring, if this role is of interest... Apply now!