Service Delivery Analyst - Security Operations
RC-7SDASO

£40,000 - £45,000 Per Annum

Full Time

Permanent

United Kingdom,

IT

Posted 4 hours ago

Expires In 29 Days

Job Description

We’re looking for a skilled Service Delivery Analyst - Security Operations to join a dynamic service delivery team. This role is ideal for someone with a strong background in IT service management and a knowledge of cybersecurity and SOC tooling. Someone who excels at managing stakeholder relationships and translating technical insights into business value.

Key Responsibilities:
  • Act as a liaison between the Security Operations Centre (SOC) and your customer portfolio
  • Deliver regular Service Reviews, performance reporting, and client-facing updates
  • Use ITSM tooling 
  • Report on weekly and monthly tasks and actions, ensuring remediation actions are tracked and communicated

Essential Skills & Experience:
  • Knowledge of Cybersecurity and SOC tools (e.g. Microsoft Defender)
  • Strong knowledge of ITIL, Agile, and ITSM best practices
  • Excellent communication, reporting, and stakeholder management skills
 
This role is fully remote and will offer a starting salary of £45,000 and exceptional Company Benefits
 
Keywords: Service Delivery, SOC Liaison, Cybersecurity Reporting, ITSM, Incident Management, Stakeholder Engagement, Microsoft Defender, Sentinel, SSCP, ITIL, SOC Tooling.
Jobs With Network IT

Network IT

Richard Chorley

Richard.chorley@networkitr.co.uk

01212309111

Division 809

Network IT Birmingham

13 Bennetts Hill

Birmingham

West Midlands

B2 5RS

0121 230 9111

View Branch Details
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