Licensing Support Officer

Network Recruitment Wales are recruiting a Licensing Support Officer for a long term contract with one of our clients. 

Hours Per Week : 37.00
Start Date : 03/02/2025
End Date : 05/02/2026
Start Time : 09:00
End Time : 17:30

The job description refers to the principal duties and responsibilities of the Post. It does not necessarily list in detail all the tasks required to carry out
these duties and responsibilities.
• To process and determine licence/permit/registration applications dealt
with by the Licensing Section of the Shared Regulatory Services and
carry out any other relevant administrative and clerical functions.
• To determine the suitability of applicants in respect of their
appropriateness to hold a licence in order to ensure public protection.
• Respond to a range of routine written, telephone and "face to face"
requests for specialist advice and guidance including responsibility for
more complex cases as required by the Senior Licensing Officer
• To receive and be responsible for processing payments in respect of
applications, issuing receipts, and recording transactions in accordance
with financial rules and procedures
• To manage and oversee the inputting of computer-based and paper
information systems utilising specialist or general software systems as
appropriate within the Licensing Section
• To provide guidance and familiarisation training of staff as may be
required.
• To keep accustomed with all relevant licensing legislation, guidance,
processes and procedures and to amend general licensing procedures
documents and databases as required.
• To collate and present statistical information in connection with the
performance of the Licensing function and to assist with the continuous
improvement of the service
Deal with incoming and outgoing post for the section and ensure it is
allocated correctly.
• To coordinate activities in relation to the Council’s ‘Knowledge Tests’ in
respect of prospective Hackney Carriage/Private Hire Vehicle Drivers, act
as invigilator and mark completed scripts.
• To maintain personal and professional development to meet the changing
demands of the job and participate in appropriate training activities
Licensing Support Officer (Neighbourhood) JD - Sept 2015
• To participate in the Service’s out of hour’s response arrangements
(including emergency response arrangements) as and when directed

General Duties
• Ensure compliance with the Council’s Financial Regulations,
Standing Orders, Policies and Procedures
• To implement the principles of the Council’s Equal Opportunity
Policy whilst carrying out the above duties
• To adhere to Health and Safety legislation / relevant Council policies
and procedures and to take reasonable care for the health and safety
of yourself and other persons who may be adversely affected by your
acts / omissions.
• To report without delay any safeguarding concerns to the
appropriate safeguarding officer
• To implement the principles of the Council’s Environment Policy
while carrying out the above duties.
• Such other duties and responsibilities commensurate with the grade
and in accordance with the general character of the job as may
reasonably be required by the Head of Service from time to time.