Street Scene Enforcement Officer

Join Cardiff’s Street Scene Enforcement Team – Keep Our City Clean & Green!
Location: Cardiff
Contract: Full-Time (37 hours/week)
Start Date: 05/05/2025
End Date: 04/08/2025
Hours: 07:00 - 15:00
Salary: £14.13-£18.51

Are you passionate about creating a cleaner, safer Cardiff? We’re looking for a dedicated Street Scene Enforcement Officer to join our dynamic team, ensuring our city’s streets shine through education, enforcement, and community engagement. If you’re ready to make a visible difference to Cardiff’s environment, this is the role for you!

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Why Join Us?

• Impactful Work: Play a key role in improving Cardiff’s recycling rates and maintaining clean, safe public spaces.
• Community Focus: Engage with residents and businesses to promote environmental responsibility and pride in our city.
• Varied Role: Combine outdoor patrols, investigations, and administrative tasks in a fast-paced, rewarding position.
• Supportive Team: Work alongside local authorities, police, and environmental agencies in a collaborative environment.
• Structured Hours: Enjoy daytime shifts (07:00-15:00) that support a healthy work-life balance.

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What You’ll Do
As a Street Scene Enforcement Officer, you’ll:

• Monitor domestic and commercial properties to ensure compliance with waste storage, presentation, and recycling rules.
• Educate residents and businesses on proper waste disposal and recycling practices, using media, outreach, and campaigns.
• Investigate improper waste storage, littering, dog control violations, and abandoned shopping trolleys, gathering evidence for enforcement.
• Issue fixed penalty notices, formal notices, and community protection notices for environmental offences, preparing prosecution cases when needed.
• Conduct Local Environmental Quality (LEQ) patrols to address littering, dog control issues, and abandoned trolleys.
• Handle complaints and service requests with diplomacy, resolving conflicts and managing contentious issues.
• Maintain accurate records using mobile technology and document management systems to support audits and prosecutions.
• Collaborate with other agencies, including police and local authorities, to tackle environmental challenges.
• Support community clean-up events and educational campaigns to promote waste reduction and recycling.
• Contribute to Cardiff Council’s commitment to equality, health and safety, and core values.

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Who We’re Looking For
We’re seeking candidates who are:

• Proactive: Able to investigate, enforce, and educate with a methodical, evidence-based approach.
• Communicative: Skilled at engaging with residents, businesses, and community groups in person, by phone, or in writing.
• Resilient: Comfortable handling confrontations, managing conflicts, and addressing complex issues with tact.
• Physically Fit: Capable of bending, lifting, and walking during patrols, working in outdoor conditions (e.g., adverse weather, hazardous waste).
• Tech-Savvy: Proficient in using mobile document management systems to maintain accurate records and audit trails.
• Team-Oriented: Committed to collaboration, equality, and upholding Cardiff Council’s values.
• Knowledgeable: Understand environmental legislation and know when to educate versus enforce.

Preferred Skills/Experience:

• Experience in environmental enforcement, waste management, or community engagement.
• Familiarity with issuing fixed penalty notices or preparing prosecution cases.
• Confidence in presenting evidence in court, if required.

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What We Offer

• Competitive salary reflective of your skills and dedication.
• A dynamic role with opportunities to shape Cardiff’s environmental future.
• Structured daytime hours (07:00-15:00) for work-life balance.
• The chance to engage with the community and promote sustainable practices.
• A supportive, collaborative workplace that values your contributions.

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How to Apply
Ready to help Cardiff stay clean and green? Submit your CV and a cover letter highlighting your passion for environmental enforcement and community engagement.

Join our Street Scene Enforcement Team and make a lasting impact on Cardiff’s streets and communities. We can’t wait to welcome you!