Logistics Coordinator
 About the RoleAn excellent opportunity has arisen for an experienced 
Logistics Coordinator to join a growing team based in Stoke on Trent. Reporting to the Logistics Team Leader, the successful candidate will be responsible for planning deliveries, organising transport, and managing a range of transport administration tasks.
We are looking for someone with a positive “can do” attitude, strong organisational skills, and the flexibility to adapt to a wide range of duties in a dynamic business environment.
Key Responsibilities of this Logistics Coordinator role:- Maintain accurate records and documentation
 - Ensure compliance with health and safety standards
 - Produce proof of delivery for customers
 - Manage import and export documentation
 - Investigate operational queries and provide resolutions
 - Take telephone calls from customers and suppliers
 - Manage supplier invoices, checking and amending POs as required
 - Despatch orders using Sage
 - Organise transport with couriers, hauliers, and third-party providers
 - Provide operational support to other departments as needed
 - Conduct supplier reviews and manage logistics non-conformance
 - Raise claims with hauliers when necessary
 - Liaise with sites to confirm delivery requirements
 
Skills and Experience Required for this Logistics Coordinator role:- Strong attention to detail and excellent administration skills
 - Enthusiastic, committed, and reliable
 - Ability to work collaboratively in a team environment
 - Excellent customer focus, both internal and external
 - Ability to handle customer queries and complaints diplomatically
 - Confidence to engage effectively with colleagues and stakeholders at all levels, in person and by telephone
 - Proficient in Microsoft Word, Excel, and Outlook; experience with stock control systems desirable
 - Experience with import/export procedures is a plus
 
Details of this Logistics Coordinator role:- Performance-related bonus
 - Training and development opportunities
 - 26 days holiday per year plus bank holidays, including a Christmas shutdown
 - Optional Employee Healthcare plan
 - Life Assurance (1 x salary)
 - Access to Mental Health First Aiders
 - Annual pay review
 - Reward and recognition schemes
 - Salary: £25,890
 - Location: Stoke-on-Trent
 - Hours of work: Monday to Friday 8:30 – 17:00