IT Coordinator

We are seeking an experienced immediately available IT Coordinator to join our clients dynamic digital team. The ideal candidate will have a minimum of 3 years of hands-on experience in desktop, iPhone, and iPad support.

You will play a key role in ensuring the smooth IT operations for their employees and across the EMEA region. You will handle user support, troubleshooting technical issues, and maintaining the company's hardware and software infrastructure.

This is an incredible opportunity to join a top consultancy firm and forward thinking organisation based in the heart of central London. Joining a small team, you will work as a unit to ensure the smooth coordination of their IT operations.

Your responsibilities will include, but are not limited too:

• Desktop Support: Provide frontline support for Windows and Mac desktop users, troubleshoot hardware and software issues, and ensure systems are running efficiently.
• Mobile Device Management (MDM): Support and manage iPhones and iPads, ensuring proper configuration, security updates, and troubleshooting any mobile device-related issues.
• User Support: Act as the primary point of contact for employees with IT-related concerns, offering support for both hardware and software, including system setups, account creations, and technical troubleshooting.
• Software Management: Assist with the installation, configuration, and maintenance of company software, ensuring compatibility across all devices and troubleshooting as needed.
• Project Support: Assist with completing project tasks as assigned, including testing and documenting results as required. Plan and undertake scheduled maintenance upgrades to ensure system reliability.

Requirements:

• 3+ years of experience supporting desktop environments, iPhones, and iPads.
• Proficiency in Windows and Mac operating systems, mobile device management (MDM), and networking equipment.
• Strong understanding of IT infrastructure, including servers, networks, and hardware upgrades.
• Ability to manage hardware/software inventories and licenses.
• Proven experience providing 2nd-level support and troubleshooting complex IT issues.
• Excellent communication and interpersonal skills to liaise with users, vendors, and external support teams.
• Ability to work under pressure

This is a temporary assignment, but if you impress there are opportunities within the company and to be extended.

5 days in office.

If you are immediately available, a proactive, highly organised and technically skilled IT professional then apply now!