customer proposition manager


£30,000 - £45,000 Per Annum

Full Time


Leicestershire, Leicestershire


Posted about 1 month ago

Expires in 9 days

Job Description
Customer Proposition Manager

My client is seeking a commercially savvy and multi-skilled professional to hit the ground running in order to involve and implement the following-
  • responsible for ensuring exemplary customer experience and professional on-boarding
  • manage x2 portals in order to analyse customer feedback (good and bad), trends 
  • manage a small team of administrators mainly remote over zoom/teams but also occasional face to face at the Leicester office
  • analyse customer dissatisfaction, promote change and implement positive change
  • analyse and research competitor solutions - from complete process change or enhanced  IT software. 
  • ability to affect change through key stakeholders
  • ability to present solutions including relevant costs to enhance and retain customer experience
cvs to -

Derek Eelloo

0161 676 4879

Division v20

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