Job Description

Main Purpose of the job:

To arrange emergency, temporary accommodation placements and make appropriate referrals into supported accommodation, ensuring all placements and referrals are carried out in a timely manner, making the best use of all available housing stock at all times.
To make offers of properties in line with Housing legislation and make robust decisions to discharge duty where necessary that will withstand legal scrutiny.

Responsibilities

To proactively assist to move clients from temporary accommodation who are suitable for move-on to other accommodation via the housing register and where necessary completion of income and expenditure assessments to determine affordability and minimize costs to the business
Maintain an accurate record of available properties and promote the timely and efficient turnaround of void properties through adherence to the voids procedure
To liaise and maintain excellent relationships with the wider Housing Needs and Refugee Services Group for the proactive management of the temporary accommodation portfolio and use it to secure accommodation options for clients
To identify cases of fraud and misrepresentation and ensure appropriate legal action can be taken
Assess medical information and make appropriate referrals to the Council’s Housing Medical Adviser, communicating the outcomes of medical assessments to applicants in a clear and timely manner.
To respond to correspondence and complaints within corporate targets

Requirements

Experience of working in a customer demand led business in the public or private sector
Excellent knowledge and detailed understanding of Homelessness Reduction Act 2017 and other relevant housing and homelessness legislation, case law and guidance
Knowledge of Landlord and Tenant Legislation, the Housing Act 1985 and Protection from Eviction Act 1977
Suitability and affordability assessments for accommodation provided under homelessness provisions
Up to date knowledge of the welfare benefit system and its application

Contract

If you are interested in this position and meet the requirements, APPLY NOW!

Accommodation Assessment & Lettings Officer

Job Description