Job Description

The main responsibilities of the Homeless Housing Coordinator will include:

To provide excellent customer service to homeless applicants and key partners.
To provide specialist homelessness casework to households, ensuring that all aspects of casework are carried out in accordance with legislation, strategies, policies and initiatives set out at the national, regional and local level – through effective and regular case work supervision, advice, guidance and support.
Skilled use of all available homelessness prevention tools and collaborate with internal and external partners to improve outcomes for threatened with homeless/homeless applicants.
Contribute to embedding safeguarding best practice across the wider Housing Advisory Service.
Contribute to the overall service goal to reduce the number of households living in temporary accommodation by assisting them in challenging landlords & court possession orders.
Contribute to the development of the Homeless Families & Singles’ Team and wider Housing Advisory Service

Requirements

Significant experience of providing specialist homelessness casework to homeless applicants that may have complex needs
Significant experience of working collaboratively to improve outcomes for homeless that may have complex needs
Ability and experience to consistently deliver high levels of customer service to homeless applicants that may have complex needs
Ability and experience of ensuring all aspects of casework is carried out in accordance with legislation, strategies policies and initiatives set out at the national, regional and local level
Detailed knowledge and experience of attending court and presenting cases in defence or challenge of decisions reached by the council

Contract

If you are interested in this position AND meet the requirements, APPLY NOW!

Homeless Housing Coordinator - remote

Job Description