Job Description

Responsibilities

Maintain and support the ongoing monitoring and review of processes, protocols, and practices within the service, to identify opportunities to improve both service provision and development to ensure best practice.
Provide the service’s initial interface to service users and elected members, providing effective and technically correct information to ensure the requirements of the application process is met.

Ascertain and understand information provided and have the ability to assess and take the necessary action to ensure the service meets its requirements.
Have a clear understanding of the appropriate legislation to determine when particular application types are needed for the type of works proposed.
Provide a competent and efficient level of customer service to all service users to encourage repeat custom for the organisation.
Prepare and co-ordinate the annual Building Excellence Awards, CPD events and attendance at exhibitions/workshops, some of which will include evenings and weekends and the procurement of marketing materials.
The postholder must be responsible for ensuring they are aware of the on-going changes in the industry, and will demonstrate this by undertaking applicable ‘continuing professional development’ tasks.

Requirements

Have LABC Level 3 Certificate in Technical Support for Public Service Building Standards (essential) – Post may be graded for progression once this is achieved.
This is a technical and skilled administrative job providing high-level business support to the Building Control service.
Experience working in a council or housing association
Experience of issuing legal documentation as required.
Experience with Acolaid (or other IDOX based computer systems).

Contract

If you are interested in this position AND meet the requirements, APPLY NOW!

Building Control Business Support Technician

Job Description