Operational Repairs Planner
V85102772

£17 Per Hour

Full Time

Temporary

London, Greater London

Public Sector And Council

Posted 3 days ago

Expires In 25 Days

Job Description

Role Purpose 
Operational planner required to support DLO repairs service as part of ERD To plan and schedule appointments / programmed works across the division to achieve maximum productivity, ensuring that suitably qualified operatives are correctly and efficiently allocated always. and Support the Management team.
Responsibilities
  • To plan and schedule appointments / programmed works across the division to achieve maximum productivity, ensuring that suitably qualified operatives are correctly and efficiently allocated always.
  • Work to very tight deadlines in a dynamic and constantly evolving environment to arrange, coordinate and reschedule appointments using a high level of excellent customer relation management to ensure that residents receive a high level of service
  • To be adaptabl and flexible in coordinating the delivering complex repairs using high level of trade knowledge to diagnose and schedule multiple interdependent appointments.
  • To monitor and take appropriate action in real time to prevent service failure to by rearranging appointment with residents based on continually reprioritizing the trade staff work, based on housing policy and legislative requirements.
  • To manage the customer feedback and instigate remedial action for poor service delivery, close liaison with the resident and service user.
  • To ensure the emergencies priority works are completed with due regard for the health and safety of the public and legislative requirements.
Contract 
  • Initial 3-to-6-month ongoing contract 
  • PAYE via Umbrella 
  • Monday to Friday 9am to 5pm (Hybrid position)

Makum Monju

Makum.Monju@voxconsultants.com

02081384125

Division V85

Vox Network Consultants London

34 Lime Street

Greater London

EC3M 7AT

0208 1384125

View Branch Details
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