Licensing Policy and Administration Team LeaderInitial 12 month contract with the opportunity to extend Mon to Fri 9am to 5pm (1 day p/w in office 4 days from home)£37 p/hr Umbrella Role Purpose Assisting the team manager with management responsibilities for the team, including; managing workloads, allocating/monitoring work, supervising staff: providing a technical advice/ guidance to the team, to ensure the most effective use of resources and deputising, as appropriate to ensure a smooth continuation of service. To be accountable for delivering excellent services to residents in line with the council’s vision, values, resources, strategic and service priorities; for the assigned regulatory and enforcement functions.
Responsibilities - To fulfil statutory functions as a Responsible Authority service under the Licensing Act 2003, where applicable; and scrutinise, process and comment on statutory applications and schemes submitted from individuals, businesses, outside bodies and other departments of the Council.
- To conduct, manage, oversee and authorise the officers’ investigations and civil and criminal legal case files, in accordance with the provisions of the Police and Criminal Evidence Act 1984, Criminal Procedures & Investigations Act 1996 or other appropriate legislation.
- To lead on team complaints, drafting reports and preparation of case evidence for submission to the Head of Legal Services. To prepare/approve statutory documents.
- To represent the Section at member level meetings, committee meetings, inter-departmental meetings, Public Meetings or Public Enquiries, as required. To chair meetings, as appropriate, related to the functional activities of the team.
- To develop and maintain effective relationships with internal and external partners and other enforcement agencies; using a collaborative approach to maximise impact and efficiencies. To develop joint initiatives and partnerships where these add value and quality to service delivery.
Requirements - BIIAB Licensing/Gambling Practitioner, Personal Licence Holder or similar; Institute of Licensing - Licensing Practitioner course; or managerial qualification
- Experience working in a housing association or council
- Experience of updating, briefing and communicating with Elected Members and Senior Managers
- Ability to oversee, undertake and manage legal casework, enforcement, investigation, prosecution and other legal processes and sanctions.
- Experience of leading on co-ordinating responses to customer complaints and service requests and excellent customer care to help improve service delivery.
If you are interested in this position AND meet the requirements,
APPLY NOW!