Income Collection Officer
V85103128

£28.17 Per Hour

Full Time

Temporary

East London, Greater London

Public Sector And Council

Posted 1 day ago

Expires In 28 Days

Job Description

Income Collection Officer
East London 
Initial 12 month ongoing contract 
Mon to Fri 9am to 5pm 
£28.17 p/hr umbrella 

Responsibilities 
  • Responsible for managing a patch of temporary accommodation accounts to ensure that all monies owed in respect of rent and service charges are collected as efficiently as possible.
  • To assist with housing benefit applications where required.
  • To make contact with clients, including appointments at the pre-notice and pre-legal stages where there are outstanding arrears.
  • To work on the front-of-house counter for Temporary Accommodation income collection queries at the Hackney Service Centre.
  • To refer vulnerable clients to support services;
  • To identify accounts requiring possession action.
  • Responsible for the service of notice-seeking possession.
  • To make representations to the Legal Services on cases requiring possession hearings and request warrants as approved by the authorised persons. • To represent Hackney Council at possession hearings as required.
  • Coordinate and attend evictions as required.
  • To provide excellent customer service to customers contacting us in person, on the phone or in writing to maximise income. • To visit customers in their homes to discuss their accounts and provide appropriate advice and support. 

PLEASE NOTE: All applications are monitored and shortlisted candidates will be contacted via phone call or email. 

This period closes on Friday April 4 2025 at 17:00.


If you are interested in this position AND meet the requirements, APPLY NOW!

Damilola Alabede

Damilola.alabede@voxconsultants.com

02081384125

Division V85

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