£28 Per Hour
Full Time
Temporary
Remote work,
Public Sector And Council
Posted 3 hours ago
Expires In 29 Days
Job Description
Location: West London (Remote Working)
Contract: 3–6 month ongoing contract
We are seeking an experienced Housing Benefits Assessor to support a busy West London local authority. This fully remote role requires someone with recent assessment experience who can confidently manage new claims, changes of circumstances, and complex cases in line with legislation and local policy.
Key Responsibilities
- Assess and process Housing Benefit and Council Tax Support claims
- Verify income, capital, rent liability, residency, and household details
- Manage complex cases, overpayments and discretionary payment assessments
- Ensure all decisions are accurate and comply with up-to-date legislation
- Meet performance targets for speed, accuracy, and productivity
- Provide excellent customer service and clear communication to residents and partner teams
- Recent local authority Housing Benefit assessment experience (essential)
- Strong understanding of Housing Benefit legislation and Council Tax Support frameworks
- Proficiency with assessment systems such as Northgate, Civica, or similar
- Ability to work independently in a remote environment and manage caseloads effectively
- Strong attention to detail and ability to produce accurate assessments under pressure
Damilola Alabede
Damilola.alabede@voxconsultants.com
02081384125
Division V85
Vox Network Consultants
27 Clements Lane
Greater London
EC4N 7AE
0208 1384125
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