Contracts Manager (Estates)

Job Title: Contract Manager (Estates)
Location: West London
Rate: £400 per day (Umbrella)
Contract: 3-Month Ongoing Contract

About the Role
We are currently recruiting for a Contract Manager (Estates) to join a dynamic Estate Services team in West London. This role is ideal for someone with a strong eye for detail, a proactive mindset, and a passion for ensuring estates are clean, safe, and well maintained.
You will play a key role in monitoring and managing cleaning and grounds maintenance contracts, working closely with contractors to ensure high-quality service delivery that meets residents’ needs.

Key Responsibilities

• Manage and monitor estates cleaning and grounds maintenance contracts
• Ensure contractors deliver services in line with agreed specifications, KPIs, and performance standards
• Carry out site inspections and performance monitoring across estates
• Work collaboratively with contractors to resolve issues and improve service delivery
• Respond to and support residents with service-related concerns, providing effective resolutions
• Identify service improvements and contribute to the design of solutions to enhance estate services
• Ensure compliance with health & safety, contract terms, and service standards
• Prepare reports and provide performance feedback to stakeholders

Essential Requirements

• Proven experience in contract management, ideally within estates, housing, or facilities services
• Experience managing external contractors and driving service performance
• Strong problem-solving skills with attention to detail
• Excellent communication and customer service skills
• Ability to manage competing priorities in a fast-paced environment
• A positive, proactive, and solutions-focused approach

How to Apply
If you have the contract management experience and customer-focused approach to help deliver high-quality estate services, we’d like to hear from you. Please apply with your CV for immediate consideration.