Service Desk Administrator – Bury - £26,000

Service Desk Administrator – Bury - £26,000
 
I am currently representing a well-established specialist fire sprinkler company based in Bury. Established in 1992, they are looking for a Service Desk Administrator to join the team.
 
The role will involve ensuring that the department delivers a seamless and comprehensive support function for Engineers, Clients, Suppliers and Directors. 
 
Salary package:
 
•                     £20,000 - £26,000
•                     Mon to Fri 8am – 4pm or 9am – 5pm 
•                     22 days holiday + bank holidays
•                     Healthcare & Pension scheme
•                     Bonus scheme
•                     Free parking on site
•                     15 minute walk from train station
 
Main Duties:
 
•                     Processing call-out information from clients in a timely manner
•                     Liaising with engineers/sub-contractors with regard to call-outs and sending out job information
•                     Accurate input of call-out/job information onto database system
•                     Update engineer/sub-contractor diary
•                     Updating clients via e-mail/phone
•                     Obtaining quotations/ordering/ensuring deliver to site of materials
•                     Raising/requesting purchase orders
•                     General administration duties to include: filing/post/typing
•                     Reasonable management requests
 
 
Person Specification:

•                     Be polite and well mannered.
•                     Possess excellent interpersonal and communication skills.
•                     Have the ability to multi-task.
•                     You must possess strong organisation skills, common sense, initiative and the ability to work independently and prioritise your work.
•                     To promote good relationships with all other company members.
•                     Establish and maintain excellent relations with contractors & suppliers.
•                     Establish and maintain excellent customer relationships at all times.
 
 
Experience:
•                     Possess experience in an operational service office.
 
IT Systems:
•                     IT literate: Office, Word, Excel, Good communication & organisational skills

Please Contact
Georgie Thain
gthain@rgb.co.uk
020 7932 2800