Job Description

Order Entry Associate
Temporary Ongoing
£12ph

The Role:
Provide support

Main responsibilities:

Initiate the order entry process verifying quotes against orders received from Trade Partners.
Input product orders and customer contact details onto CRM systems.
Provide Production & Dispatch teams with new orders.
Resolve any related internal and external queries.
Accurately process orders entering quotes onto CRM systems.
Liaising with Trade partners/ Local Authority/ Surveyor/ Salesperson to ensure orders are processed correctly.
Liaise with internal teams- Applications, Scheduling, Customer Care- to resolve queries related to the order process.
Raising purchase orders.
Chasing queries on orders.
Work on CRM systems to sign off drawings to be issued to production.
Allocating survey requests to surveyors.
Supporting TPS Team as and when required.
Investigating and raising corrective actions.
Use knowledge of company product configurations to check order anomalies prior to entering the queue for production.

Successful candidates will have:

Strong attention to detail.
Good IT systems- confident using Microsoft Word and Outlook.
Ability to quickly adapt to complex administrative systems and product information.
Excellent communication skills.
Experience of complex information within a sales or B2B.
Experience with Data Entry/ Order Entry.
Strong organisational skills and the ability to multitask and prioritise workloads.
Ability to work under pressure and meet deadlines.
Training will be provided on in-house system.

Hours of Work:
Monday to Wednesday- 8.30am to 5pm

Part Time Order Entry Associate

Job Description