Job Description

I am looking for a meticulous and articulate Customer Service Coordinator to join a growing and driven team that pride themselves on delivering top-notch customer service and creating a supportive work environment.
You will play a crucial role in ensuring their satisfaction and resolving their issues efficiently at a company who is dedicated to innovation, excellence, and providing our employees with opportunities for growth and development. If you thrive in a challenging environment and are passionate about customer service, I would love to hear from you!

Key Responsibilities:

Handle customer inquiries via phone, email, and chat.
Resolve customer issues in a timely and effective manner.
Keep accurate records of customer interactions.
Work closely with internal teams to enhance the customer experience.
Offer feedback and suggestions for process improvements.

Requirements:

Exceptional attention to detail.
Excellent communication skills, both written and verbal.
Proven experience in a customer service role.
Ability to work independently and collaboratively.
A proactive and problem-solving attitude.
IT savvy.

Benefits:

Training provided
Hybrid working options
5% employer match for pension
Regular company social events
Opportunities for internal progression

If you are ready to embrace a new challenge and grow within your career, apply today!

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Customer Service Coordinator

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