Risk & Optimisation Coordinator

We are looking for a Risk & Optimisation Coordinator to join Thames Water on a permanent basis.

Aligned to the local business model and part of the local management team, this role will play an important part in managing, mitigating and ultimately reducing risk in their designated area. Alongside this it is expected that the role will drive local optimisation initiatives to drive down £/Ml, Fixed/Variable unit rates and improve overall operating efficiency. As part of the management team, this role plays a part in supporting the area operations team to deliver base performance including H&S, regulatory Compliance, Water Quality and financial performance.

• 36 hours per week Monday – Friday.

• We are offering a salary up to £58,000 depending on skills and experience.

• Location – Ashford Common (WTW) - TW15 1RU.

What you will be doing as a Risk & Optimisation Coordinator?

• Technical Competence: obtains and maintains process competence in an area and/or across certain asset types, building a positive reputation across Water Production and other key stakeholders.
• Risk Management: owns the risk management process for an area, supporting the identification of risks (and optimisation opportunities) and then ensuring that the Asset Planning System (APS) is up-to-date, fully populated, and provides a representative view of risk for the area operations team at all times; interfacing with Operational Excellence (OpEx) in Water Production and the Asset Management team for in-AMP planning and support for future AMP investment needs.
• Optimisation: identifies and leads changes to improve asset compliance and value for money; also supporting OpEx delivering opportunities which they are leading on.
• Site Operating Manuals (SOM) and Site-Specific Procedures (SSP): maintain a good understanding of Best Operating Practices, Asset Standards, and site operations. Owns and updates SOMs and SSPs. Work with process and maintenance teams to deploy the SSPs in the field to ensure that they or the assets are fit for purpose.
• Process Assurance: provide process assurance to the production teams through the application of appropriate methods to test, review and support improvements to drinking water and environmental regulatory compliance; assisting with investigations of process non-compliances (waivers) or incidents, including disinfection incidents.
• Audits: provide technical support for DWSPAs, DWI, and Hazrev to ensure actions are translated onto APS and resolved in a timely fashion.
• Incident Management: provide incident response in and out of hours including running emergency exercises and contributing to a learning environment through updating operating procedures where required.
• Health and Safety: supporting the maintenance of statutory compliance in the area i.e. permits and H&S inspections.

What you should bring to the role

• Strong Process Competence – including Management of Water Production (MoWP) and Management of Disinfection and extensive practical operational experience.
• Good understanding of the risk management process and interactions with Asset Management.
• IOSH; knowledge of Health and Safety legislation and application.
• Strong IT skills (especially Excel) and an ability to interrogate data.
• Good communicator and ability to develop effective relationships.
• You will demonstrate confidence to present to and to influence Leaders in the organisation at all levels.
• Excellent organisational skills, a keen eye for detail.
• A passion for driving positive behaviours throughout your region.
• You will be able to deliver against stretching operational targets and must be commercially astute.
• Due to the nature of the role, a full UK Driving licence is required.

What’s in it for you?

• We are offering a salary up to £58,000 per annum depending on skills and experience.
• Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution
• 26 days holiday per year increasing to 30 with the length of service. (Plus bank holidays)
• Personal Medical Assessments – Open to all once a year.
• GymPass, a free fitness plan and access to several wellbeing apps for you and up to three family members as well as discounted plans nationwide!
• Cycle to work scheme, always on and up to £3k, save money, get fit and help protect the environment.
• WeCare, a variety of health and wellbeing services for you and your family including up to 10 specialist counselling sessions, 24/7 access to a virtual GP, get fit programmes and access to a nutritionist.
• Benefits on Tap, access to discounts, cashback and instant vouchers.
• Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid.
• Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay!
• Ongoing performance development reviews to help you be your best and identify growth opportunities.

Who are we?

At Thames Water, our purpose is crystal clear - to deliver life’s essential service so our customers, communities and planet can thrive.

Water is life’s great leveller. Every living thing needs it, every single day. From people to plants, birds to bees, farms to factories, we all need it to thrive, and we’re committed to taking care of it for us all.

But keeping water flowing is becoming harder. From scorching summers to wetter winters, extreme weather affects everything from our pipes to our local rivers. We must keep millions more kettles boiling, public services operating, washing machines spinning, showers running and more, so every drop is more precious than ever. Are you ready to play your part?

Working at Thames Water

At Thames Water, we recognise that people are at the heart of our business. To help us succeed in providing life's essential service, we need a range of skills and capabilities, representative of society throughout our business.

We seek to attract and retain a cultural mix of people who can offer different but complementary attitudes, values, talents, and knowledge. We understand the importance of appreciating and harnessing the unique skills, experiences, backgrounds, and differences that each individual brings.

Our over-arching diversity and inclusion aim is to ensure Thames Water is a diverse and inclusive great place to work. We encourage applications from everyone and offer extra support for those who need it throughout the recruitment process.

Find out more about working at Thames Water.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date. We encourage you to apply as soon as possible to avoid disappointment.